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Khazana Jewellery Complaints & Reviews

www.khazanajewellery.com

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Updated: Mar 1, 2024

Complaints 226

Resolved

14

Unresolved

212

Bad 😕 It seems that Khazana Jewellery has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Jewelry & Watches

Khazana Jewellery

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Regarding Vijayawada branch

Retrieval of bill

Gold scheme transaction

Most useful reviews

monthly scheme online payment

monthly scheme payment

Offering gifts to members who joined in monthly scheme

Khazana Jewellery reviews & complaints page 2

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I have purchased a diamond ring for my better half, which was sold by khazana jewellery, chanda nagar branch. during purchase they said and confirmed us. it can be worn for daily purpose as we except to wear engagement ring daily.

After our engagement, ring started to shape out and displace and even a attachment broke. As my wedding is getting closer and one week away. we have went to the store requesting for replacement or...

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Address: Visakhapatnam

Mr psycho manager naresh he didn't know how to talk with staff, he is very rude vulgarity person.
Everyone manager resigning because of him,
Giving to every staff Pressurised,
No development
Only doing politics with staff
13hours for female workers also.
### policies
Every staff is resigning because of him

Please do change the management.....

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Address: Visakhapatnam

Mr psycho manager naresh he didn't know how to talk with staff, he is very rude vulgarity person.
Everyone manager resigning because of him,
Giving to every staff Pressurised,
No development
Only doing politics with staff
13hours for female workers also.
### policies
Every staff is resigning because of him

Please do change the management...

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Address: Guntur, Andhra Pradesh

Hi,
My mother bought a chain which is of 47 grams and billing is also made for 47 grams, now it’s weighing only 42 grams and we have brought only one item and we showed the bill also to the management. We need the compensation for the 5 grams. It was bought in the vijayawada store . Help us on this issue...

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Address: Vanasthalipuram

I would like to express my disappointment regarding the staf behavior at khazana Jewellery chaitanyapuri branch.

I applied for a gold scheme of Rs 5000/month and at the time of applying I was offered to select a complimentary gift and I selected a cooker but the staf said that the stock of selected item was not available now and they will call me when it is available.

After 2 months as I havnet received any call...

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Address: Kakinada

I have done online payment through phonepe in khazana jewellery app. My amount was debited from my account. But it is showing that dropped in khazana jewellery app....

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Address: Kakinada

I paid amount through phonepe in khazana jewellery app. My amount was debited. Payment was successful. But it is showing that pending in khazana jewellery app....

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I made the monthly payment for my saving scheme via debit card. The payment took place and money got debited. But the transaction is showing as "Cancelled". Kindly assist me with the same....

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Address: Ongole

I joined the scheme on September 2021 for the 11 months scheme and I paid till dec for 4 months (16k per month).after that due to medical reasons I Didnot pay the amount.After maturity date (aug) I went there to buy the gold and they told me that gold Wastage not covered because of less payments and the complimentary gifts have to pay.these are the things they Didnot told me at the beginning...

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We have subscribed for 11 months Gold Instalment Scheme on 26Jul 22.
But the related Offer Gift was not available in stoch, and intimated us to supply in a month time. On 20th Aug. inquired about it. But still they didn't receive the stock.
It embarassing to hear it fron such a big company why can't the manage simple things....

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Address: Kukatpally

Weight issue and bad quality...

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Address: 9985577067

I have paid 5000/- on 19.6.2022 at ur shop visakhapatnam, near sangam Sarat theatre visakhapatnam thru phone pay. But my amount not came back. Please take immediate action...

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Address: Somajiguda, Hyderabad

I have purchase gold of about 6 lakhs and by mistake i made a payment of 6929 extra on 24.07.2022 and the staff there told me that money shall be refunded in 07 days and I haven't received the amount even by 01.08.2022. Please resolve this and do refund the excess amount paid. Thank you....

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Please note at the time when I joined the above plan I was advised by your staff that each certain amount of gold depending on the price per gram will be accumulated each month as shown below:
Months Monthly Advance Gold Rate per gram Weight - Grams
1 12, 000 3, 600 3.[protected]
2 12, 000 3, 700 3.[protected]
3 12, 000 3, 800 3.[protected]
4 12, 000 3, 900 3.[protected]
5 12, 000 3, 650 3.[protected] br...

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Address: Chandannagar Hyderabad

Hi KHAZANA Jwelles Team,

I visited Hyderabad branch yesterday night at near Miyapur branch.the worst experience I faced for the first in my life as I regular customer to vishakapatnam they received so good and decent but yesterday the manager and sales girls was like hell in Chandannagar branch Hyderabad.

Issue: I waited for 1 hour at bangle section and I was so frustrated because sales girls reacting very rude...

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Address: Vizag

Good evening sir,
This is Nagaraju siriki from annavaram ...i have 3 khazana account ..once of the account is completed one month before so family went to khazana jewellery for receiv the gold in tuni ...but gajuwaka branch connt reply confirm message mail .. almost i am waiting more then 2 hour still no reply from gajuwaka branch...please file the complaint... I am not satisfied in your branch [protected]...

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Address: Coimbatore Stores

Joined the scheme in Jan 2019, scheme ended in Dec 2019. I have been chasing them up over phone, whats app, email and telephone till today none of the staff took initiate to solve the on going issue. Did send email to MD twice didn't receive any response however when I sent an email stating that I will seek refund also mentioned option of taking the matter to consumer court received response stating that I am unlawfully extracting gain from...

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Iam having scheme 11 months now they are not responding. Now we are waiting for 2 hours but still they are are not responding I want to take gold now 2 nd 4 th floor customer service is very bad they are talking nonsense they are busy why they are getting salaries to receive customers next time I want take schme...

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Address: Vizianagaram town AP

This is V. MADHUSUDHAN ([protected]) I joined gold monthly scheme dated on[protected] in your branch vizianagaram town AP. My MS number 39Q9529 A, (5000/-per month) mount is RS. 4000 . Than I faced one problem that is my actual mobile number is [protected] But your vizianagaram branch employee wrongly feeded as [protected] . I visited your branch Somany times for changing mobile number they could not rectify my problem sofar 23 days . So kindly...

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Address: Hoshiarpur, Punjab

I bought a pair of ear rings during my transit at gajuwaka visakhpatnam outlet. On 25 june 2022, i purchased the item and wore them. Its not even a week, it broke into two and fell down. Soon someone noticed the assimilarity on my ears and pointed. And i could trace the fallen part. I wish to find out what is your resolution. I am not locally placed.
Poonam. [protected]@ gmail. Com
[protected]...

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