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Khazana Jewellery Complaints & Reviews

www.khazanajewellery.com
1
Updated: Mar 1, 2024
Complaints 226
Resolved
14
Unresolved
212
Bad 😕 It seems that Khazana Jewellery has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

98
monthly scheme online payment
15
monthly scheme payment
13
Offering gifts to members who joined in monthly scheme

Khazana Jewellery reviews & complaints page 3

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D
Dameshar
from Visakhapatnam, Andhra Pradesh
Jun 30, 2022
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Online payment failed

Address: Visakhapatnam
Website: Khazana

When I pay monthly installment it showing internal server error how can I pay the amount for this month....
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M
Marikanti Seshagiri
Jun 25, 2022
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Behaviour related

Address: Kphb Hyderabad

Kukatpally branch customer service not good and attitude billing person srikanth not respect me rude behaviour and scheme details not jenuine words this is not good worsted service so please correct the staff otherwise brand name collapse thank you...
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K
kishore kusuma
Jun 21, 2022
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Regarding Vijayawada branch

Address: Vijayawada

Dear sir,
I have purchased gold ornaments few time in ur showroom, I need gold bangles for baby for enquiry in WhatsApp,
Your manager see the message and no response, I think ur management is customers is waste, so no response

Very good staff sir
Thank you sir
Good

My mobile [protected]
[protected]...
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C
CBR NETWORK
Jun 14, 2022
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Manufacturing defects

Address: Vishal nagar, bellary, Karnataka, india

Sir i brought a kadai in bellary branch but that kada border is very short like a laser blade we can't wear that, i purchased last six month back I wear only 6 times, actually in my family nearly 1 kg gold you purchased in that khajana jewellers but still manager not responding and i am very upsetted please solve this problem.
Basava reddy
[protected]...
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P
prabha sree
May 4, 2022
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Complaint against silver anklet

Address: Khazana jewellery,cross cut road, Coimbatore.

Yesterday I have bought silver anklet. I have given my old anklet for size checking it's 10inch. But they have given 9.5inches I didn't notice that due to heavy crowd. They have given me wrong size, today I gone there to return it, they have told they won't exchange this. They will consider this as an old one and less 25% as wastage. How could it be possible.i have bought it yesterday only due to their mistakes it's small in size. How could...
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V
Venkata Ramachandra Murthy Ramavarapu
Apr 13, 2022
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Gold Ornaments

Sir
This is j. sarala regret to inform you that we have experienced an awkward situation yesterday when we have gone to purchase gold ornaments to your khammam branch your counter sales personnel sales supervisors cash counter persons behaved very recklessley adamantly no proper attention lazy attitude ....
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C
chandu ravipalli
Mar 21, 2022
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Rob my hard work

Address: Visakhapatnam

You are frauds. You robbed my hardwork. So kindly call me back and solve the query. My number is [protected]. My name is ravipalli chandan kumar....
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S
Sadasiva Banda
Mar 2, 2022
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Online Payment got deducted Twice

Hi team,

On Feb'15'2022 i have paid my gold scheme amount trough my mobile App which is amount of 8000. While doing the trasactoin, i have made on transaction which got failed, but money got deducted from my bank Account. while i have reached the my bank ICICI they have mentioned that the amount was sucessfully debited from my account.

My Mobile - [protected]

Could you please provide refund of...
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T
Tulasi kamisetti
from Hyderabad, Telangana
Feb 20, 2022
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Regarding gold purchase advance payment scheme

We are paying monthly advance payment to purchase gold. They rejected the payment of one month and staff is not giving proper information....
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D
Dr.Raghu.K.S
Feb 16, 2022
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Scamming people in the name of schemes

Address: Yemmiganur

In the name of scheme, employees of the KHAZANA jewellery store, Kurnool,
Namely
1) G.Ashok Kumar
2)Abdul Irshad
3) Chari V.J
4)K.Hari

kept on asking us to wait even after telling the importance of time and situation.

Had a bad time...
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R
ratnapriya
from Hyderabad, Andhra Pradesh
Feb 12, 2022
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Internal server error

Address: Flat no 201, royal enclave

I am unable to pay online an amount of Rs 8000/- to a schedule I have joined in khazana jewellery. It says internal server error
Kindly resolve this...
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N
Navya Kanikaram
Feb 8, 2022
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Scheme related complaint

Address: Khazana KPHB colony

I have joined a 11 month scheme in khazana, KPHB Colony, Hyderabad, Telangana.. I have paid the complete scheme amount for 11 months through offline and online modes of payment. When I went to the branch to redeem my scheme via purchase of jewellery. They were like I paid only 10 month scheme and due for one month, when I questioned about it, I was recklessly answered to get my payment receipt. I was completely dissatisfied and anguished...
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V
V Shankari
Jan 31, 2022
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Retrieval of bill

Address: Khazana jewellery, dickenson road,bangalore

Hi, I had sent mails to [protected]@khazanajewellery.com on Saturday regarding retrieval of bill of "rettai Pattai " chain purchased in khazana jewellery bangalore . The jewel was purchased by selling grandma ancestral gold in same place & balance paid through cash. Grandma passed away...we need bills to settle issues related to this purchase .

Please help or atleast invite us to see bill if policy doesn't allow retrieval...
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R
Ramanababu Ganugula
Jan 27, 2022
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Sales girl behavior on customer

Address: Visakhapatnam main branch

విశాఖపట్నం మెయిన్ బ్రాంచ్లో సేల్స్ గర్ల్ బిహేవియర్ బాలేదు స్కీం కడితే ఒక లాగా కట్టక పోతే ఒకలా ప్రవర్తిస్తున్నారు 2ను ఫ్లోర్ రింగ్స్ సెక్షన్ లో ఇది మీరు చెప్పాలి ఏ రోజు...
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S
Sandyrini
from Hyderabad, Telangana
Jan 25, 2022
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Installment month missing

Customer service is poor my installment month js missing...
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L
Lalitha chowdary
from Khammam, Andhra Pradesh
Jan 9, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
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Pending status

I have done online payment through google pay in khazana jewellery app on 09/01/2021. Amount has debited from my account. Bt it is showing pending in the app and not added amount in my monthly scheme account...
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C
Cepha Teneti
Dec 30, 2021
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Monthly gold scheme by online transaction

10th installment of gold scheme by online transaction shows pending even though money debited. What is the reason? When will money get back?

I called to Vijayawada mg road khazana jewellery. But they don't lift my call even I am trying many times......
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P
Prasadu Babu Gummadidala
Dec 20, 2021
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Excess payment collected towards GST on discount

Address: Hyderabad

I Mr.G.Prasadu Babu have opted two schemes nos.16N1217 (myself) and 16M13494 (in my spouse name) and closed these schemes yesterday i.e.19.12.2021 at KPHB Branch, Hyderabad.

As per agreed terms of schemes, I am eligible to get 17.17 gms without any deduction on account of tarugu/depreciation except GST @ 3%. I have purchased an ornament of 25.10 gm. vide invoice number 16SI-17334, dt..19.12.2021 and for balance 7.93 gms paid...
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S
Syed Shabreen
Dec 3, 2021
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Transaction Issue

Address: Anantapur

I have paid my Gold Scheme Amount using Khazana App on Dec 3 2021, my Amount got deducted but the status is still "Pending".If the Amount has not been reached to your end, Please confirm the status ASAP....
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S
Subbarao Aruru
Dec 1, 2021
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Joined 11 months plan but not given free gift

Address: Nellore khazana jewellery

Hi, I have joined last month in 11 months plan but after paying of first installment simply telling no free gift stock and telling we will send later to your address but till now not sent it's already nearly 1 month is this the way to treating the customer like top brand company...
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