Konami — Messi pack

Hi people I am here yo file a complaint against konami I have purchased messi pack from the store this morning and my rs 1399 have been deducted from the bank account but i did not recieve messi pack from konami Please konami stop this i[censored] can't give me messi pack atleast give me back my money thats my savings money pls do any one pls this has hurt me a lot i am crying from then
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