[Resolved]  Kotak Securities — Closure of office permanently without intimating customer and charging demat service charge

Address: Burdwan, West Bengal

I have demat account Kotak securities(.id no AMUW4 ) I have opened it asansol office of kotak securities I tried to locate Kotak securities office since more than six months for closing my account the company has closed there asansol ( burdawan, W.B)office without informing me. Due to this I was unable to close my account now i came to know that for closing the account I will have to visit Durgapur office of kotak securities They have demanded service charges of this period.I want close my account immediately without paying any service charges for the period when actually no sevice was offerdafter selling my remaining share( Unitech)
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Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2015
Kotak Securities Customer Care's response
Hi,

We regret the inconvenience caused. Our customer service team will get in connect with you and address your concerns.

Regards,
Team Kotak Securities
 
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    Kotak Securities Phone
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