[Resolved]  Kotak Securities — Complaint against kotak securities ltd. Reg no transfer of of demat shares

Sir, I hold a demat account SMXF 9 Cust. ID no.10920046 with KSL since 2004. In august 2014 I had requested the firm to close my account with them and transfer my shares to VFFL, New Delhi. The firm has not done so and raising unnecessary and unreasonable issues to avoid their ommission/mistake and harassing a senior citizen aged 70+ years.
This account has been dormant/ nonoperational since sept.2008.

You are requested to please help me in my getting shares trnsfer. Thanks,
Yours faithfully,
Shyam sunder,
130 B DDA LIG Flats,
Rajouri Garden,
New delhi 110027
M [protected]
Dt.17.12.2015
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Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2015
Kotak Securities Customer Care's response
Hi Shyam,

We regret the inconvenience caused. Our customer service team will connect with you to address your concerns at the earliest.

Regards,
Team Kotak Securities
 
2 Comments

Comments

I have a trading account and my shares are still not transferred to my trading accont.Please look into the matter .mY CLIENT ID is 10615826.

Kotak Securities — High

The company is charging brokerage charges. They are almost charging 2.5% of the stock value.

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