[Resolved] Kotak Securities — Email ID mistake made by you

Sivaramakrishna Ayyar

from Piravam, Kerala

Jan 16, 2015

Address: Chennai, Tamil Nadu

In intraday trading you are using my correct email ID to dispatch the access code and other transaction details, but, when it comes to sending me a password to enter your website, you are making some mistake and I am not receiving the new password, in spite of my repeatedly trying for the same. I think you are responding to the wrong email address. Please correct the same immediately and send a password for user name S_1935 S.Sivaramakrishna Ayyar

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Complaint marked as Resolved

Kotak Securities customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2015

Kotak Securities Customer Care's response Hi Sivaramakrishna,

We request you to share your client ID and contact details with us at ks.[protected]@kotak.com for our customer service team to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities