Kotak Securities — for provide incorrect information to me

Address: Kota, Rajasthan, 324007

My mobile number [protected] is registered in your kotak account. I have request to close my account before 15 days.
I have received a sms by your dear investor, your closure request for code il4i0 has been processed. Final payout of rs 839.52 has been credited to your linked bank a/c.
But when i asked them about my account and they told me that it is is still active and someone have tried to receive money in 3 times and account has been blocked.
Please help on that matter as soon as possible.
Ashish gupta
Mob. No. [protected]
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Kotak Securities customer support has been notified about the posted complaint.
 
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I have active some service of kotak after expired free periods of service company direct charge me annually not monthly after many request company not ready to refund.

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