[Resolved] Kotak Securities — Request to convert off line trading account to online trading account

Vipul kumar samal

from Kolkata, West Bengal

Sep 27, 2015

Address: Kolkata, West Bengal

Website: www.kotak.com

i have requested online to open a 3-in1 account with kotak securities. one sales executive came and i have handed over necessary documents to open an 3in 1 account. later she cane and informed me that now an offline account is being opened which will be converted into online account very soon. my account was opened on 30.07.2015. user ID given as VI_SA_1996. now it is requested to look into it and please convert my off line trading account to online trading account.

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Complaint marked as Resolved

Kotak Securities customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2015

Kotak Securities Customer Care's response Hi Vipul,

Thanks for sharing your client ID. Our customer service team will look into the issue on priority and get in touch with you at the earliest.

Regards,
Team Kotak Securities

Verified Support

Sep 29, 2015

Kotak Securities Customer Care's response Hi Vipul,

We believe our concerned team has got in touch with you regarding your concerns and it has been addressed to your satisfaction.

Regards,
Team Kotak Securities

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Comments

Vipul kumar samal

from Kolkata, West Bengal

Sep 29, 2015

in response to my complain, one personnel from kotak securities appeared and the problem has been looked into. I hope the problem shall be resolved soon.