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Kotak Securities Complaints & Reviews

3.1
Updated: Oct 24, 2024
Complaints 385
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227
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Kotak Securities reviews & complaints page 2

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A
Ashish Nanhorya
from BHOPAL, Madhya Pradesh
Nov 2, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
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Demat Account

Address: Bhopal (MP)

I reactivated my dormant D-Mat account 8 days ago. But I am not able to trade (Buy/Sell). I have raised many complaints through Customer Care as well as through local Kotak Securities, Bhopal office. My complaint is still unresolved. Nobody from Kotak Securities is able to give me a single good reason for this technical error/issue. I am feeling cheated and duped. Complaint nos. 44547746, 44450058 etc....
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N
nahta.shubham99
Oct 15, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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Refer and Earn benefits not received

I made referrals for kotak securities demat and trading account. All accounts opened successfully but credit for referral not yet received.

Made several complaints through email but kotak securities not willing to credit the benefits....
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A
AkshayGDeshpande
Sep 16, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
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Trade free plan for HUF account

Address: Pimpri Pune

I visited Kotak Securities offices in Pimpri and Pune in order to open new trading and demat account for my HUF with trade free plan.

However to my surprise Branch personnel denied of any such procedure availability.

Please note the Kotak Securities website clearly mentions that the Trade free plan is available for both individuals and non-individuals. There seems to be a gap in the information at website and...
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S
SachinT472
from Bhopal, Madhya Pradesh
Sep 15, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
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I AM Feeling Fully Cheated/Defrauded By Kotak Securities TAken 70K Brokerage with 50K trading Am

Address: Bangalore

I AM Feeling Fully Cheated/Frauded By Kotak Securities Taken 70K Brockrage with 50K trading Amount in single Day 1st SEP 2022 and Same brokerage cheating happened on 29 Aug 2020 also and dont know how many days cheated. Attached the statement.

My Trading account opened 2018, But 2018 to 2022 Till March I was not doing trading, My account was deactivated automatically, So In MAY 2022 With the help of Customare care My account...
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A
alokpaul1988
from Bagdogra, West Bengal
Sep 9, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
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Liquidation in wrong manner without any intimation

Address: VIVEKANANDA PALLY, BAGDOGRA, DARJEELING, PIN-734014

Dear Sir,

My name is Alok Paul, my Client code is -4OGS1.

I want to draw your kind attention that till 06/9/2022 my account did not have any debit or shortfall. On 06/9/2022 I have bought 1000 Nos Adani Power and 400 Nos Adani Green. Because of this I have received FIRST debit mail on 09/9/2022 amounting to 1351181.74 in the morning. Till 08/9/2022 kotak securities app didn't show any pledge option for Adani...
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V
Vinnymehta
from Mumbai, Maharashtra
Sep 3, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Sub broker ship not closed yet

We provide all relevant documents to kotak securities 10 months back, but they did not close our sub brokership yet and not release our funds. Our franchise code is V0FGI. Please look into matter and resolve it as soon as possible....
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T
thamimm
from Chennai, Tamil Nadu
Aug 2, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Funds / Ledger Balance Update issue

My Friends / Office Colleagues are using Kotak Securities for Online Trading.. Nowadays, so many persons are facing many issues on Kotak Securities and so many peoples are worried about kotak securities.. The ledger balance / funds details are not update on time, it takes two days to update.. Sometimes, the app / website are not working properly.. On that time we can't able to sell or buy a single equity / derivative and customers are faced...
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P
Prdip80
from Jalpaiguri, West Bengal
Aug 1, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
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Not credit my sbi mutual fund redemption amount 5000

Address: Dhaniram Jalpaiguri 735204 wb

Sbi fmp 58 1842D mutual fund amount 5000 redemtion date 28/01/22 not credit my ac
Registered phone number [protected] email pradip.[protected]@gmail.com Clint id zmc7x
Many many remainder Kotak security not solve please solved my problem and credit my redemtion amount immediately...
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M
M_5775
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Day light robbery in kotak securities

Address: Bangalore

I have received sale value that is 2 to 2.5% lower than the actual sale consideration from share sales (long term investment shares), through kotak securities (demat + trade account) - charges not disclosed anywhere and atrocious - Kotak has looted heavily to the tune of lakhs through this charge....
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P
prashantshesha
from Surat, Gujarat
Jul 8, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Customer care lady Name TAHIRA of kotak securities

If we are of 52 age and don't know about online transaction and if husband and son helping her for verification because she doesn't know English, she doesn't know of online share bazar, she doesn't have android mobile she is house wife from UP
kotak securities ltd customer care lady name told TAHIRA was harnessing her while verification
date 08.07.2022 time 12.45 you can here recording of conversation...
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H
Harish.vohra
from DELHI, Delhi
Jun 10, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
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How I can sell stock which I can not

Address: WZ3279 MAHENDRA PARK RANI BAGH

Dear Sir/Mam
Kindly guide me if i sell my stocks one time and so how i can sell twise and from your side said i m pay to you is it possible if you have not anything so how can sell?
Aside i can not receive the balance which i sell
So how i can be pay to you kindly tell me nodelofficer e-mail and phone number and also sebi complaint email or phone number...
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Y
Yashoda1981
from Hyderabad, Telangana
May 19, 2022
May 20, 2022
This thread was updated on May 20, 2022
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Levied charges on system failure

My cleint id Y01HC, rs 2700+ + levied on short fall of margin.. As a small equity option trader how can i sell option Without buying is my basic question to kotak care people. They haven't answered from 3 months....
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V
vishal1590
May 6, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
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Deduction of money

Address: Room no.3,saraswati Welfare society, road no.4,singh estate,kandivali east

Dear Team,

I can see from my kotak account (ZV10)58393.75 got deducted from my account.I called customer care and they are saying equity balances got adjusted but for your kind information I never placed order in equity.
I always placed order in derative.

It's my humble request to check the details carefully and give the valid justification with proper proof otherwise please revert the deducted amount...
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R
Rohit Ratna
from Gurgaon, Haryana
May 4, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Financial Loss due to Kotak Security Service Down during Start Market Trading Hours

Address: Mumbai

I am holding Kotak Security Account for Stock Market Trading,
I was holding my over night position from 02-may-2022 to 04-may-2022, But When Market opened kotak Security Service was down and I lost all my profit which i supposed to book at the market opening time.

Kotak Security Service was down till 10:15AM, mean more than 1 hour of Market Opening, And I lost my all profit amount around 10K and lost my principle amount...
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P
pk_ag
from Bengaluru, Karnataka
Apr 12, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Kotak Security team sold my stocks at Rs. 0.0?

3 stock were in my account for years. I was not doing any trade for many months. 2 months back I started looking at ac again, and saw 3 stocks were showing 'suspended' in their new UI (however they were showing good in old UI). I asked them why they are suspended and what I need to do. The ticket/query number is 38653038.

They didn't respond (i never received any email saying they resolved the issue), when I called customer...
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A
akashpanchal9
Mar 31, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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YWUWK - MF units not displaying in portfolio

Dear Sir or Madam,

I am writing to express my dissatisfaction with Kotak Securities.

I have started my journey with Kotak on 18th Jan 2022.

Since account opening to till date I have faced many challenges.

Based on your commitment, I thought Kotak would provide good services So I decided to continue my journey with you.

Apart from that, I have transferred my existing...
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A
adnanhakim
from Mumbai, Maharashtra
Mar 16, 2022
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Kotak Mahindra Bank Fooled me and issued credit card

Address: Mumbai

For the last month, I was getting a lot of calls from Kotak Mahindra Bank for applying for a pre-approved credit card, and I was constantly rejecting that. They didn't even ask if I wanted the credit card or not and were asking where to send the card - to my home address or office address. After constantly rejecting this, they used to constantly say that its pre-approved and I should try it. Fed up of this, on one call with a lady named "Afrin...
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Address: Mumbai

Kotak Securities Client Id : YLVWD PAN NUMBER :ILYPK3098F Email : [protected]@gmail.com, I had 144 shares of Vodafone Idea worth 9.50 each share price, share value approximately 1512 rupees on friday 11-03-22 when i tried placing sell order kotak securities rejected my sell order and popped up message on screen asking me to add funds worth the same amount of shares i am holding which doesnt make any sense to me, tried connecting to customer...
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K
kapoorrishi
Mar 10, 2022
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Share liquidation

Greetings,
I need your help regarding my complaint no 37879453, 37925611.
On 1st of Feb when I received a short msg on my mobile that fund short fall in my account with no details. I called up dealer ROSTEN BARRETTO, to confirm how much money do I need to deposit, which he confirmed me that until you revive any email nothing to worry, he also said you can ignore that message. I told him that I didn't received any email for...
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A
adikhanna00
from Delhi, Delhi
Mar 7, 2022
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Wrong and forceful liquidation of shares

Client ID: 2ZNA5
Date: 3 March 2022

My account with Kotaksecurities.com has today forcefully and wrongly liquidated shares held in my account.

This was as margin has apparently fallen below the required margin.

However, as informed on 22/2 to Kotak Securities Team Nitin Kapoor / Kotak Bank RM Shalu Agarwal the margin shortfall is being wrongly calculated for my Portfolio. This is as security...
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