Kotak Securities — wrong charges was not informed

Address: Ahmedabad, Gujarat, 380061

I had given cheque of rs 10000 in kotak securities was informed that it can be reversed immediately but charges were deducted from my account i am a privy customer if charges are not reversed

Ledger for u00a2 / nse - uma tribhovan sharma for the period 01/04/2018 to 05/12/2018
Date narration type voucher chq no dr amt cr amt cumm bal
01/04/2018 opening balance opbal 0 0 0.00 10344.46 -10344.46
21/04/2018 ksc ibf0odx9fg ekmb pno:16101958 monthly settlement a/c pay 12651346 110 9264.22 0.00 -1080.24
02/05/2018 vl dt. 02/05/2018 sms charges for the period apr 28, 2018 to may 27, 2018 jv 103449 0 59.00 0.00 -1021.24
29/05/2018 vl dt. 29/05/2018 sms charges for the period may 28, 2018 to jun 27, 2018 jv 105485 0 59.00 0.00 -962.24
26/06/2018 vl dt. 26/06/[protected] dp chgs till the month of may 2018 jv 107358 0 160.48 0.00 -801.76
29/06/2018 vl dt. 29/06/2018 sms charges for the period jun 28, 2018 to jul 27, 2018 jv 107689 0 59.00 0.00 -742.76
31/07/2018 vl dt. 31/07/2018 sms charges for the period jul 28, 2018 to aug 27, 2018 jv 109860 0 59.00 0.00 -683.76
27/08/2018 vl dt. 27/08/[protected] dp chgs till the month of jul 2018 jv 111649 0 160.48 0.00 -523.28
29/08/2018 vl dt. 29/08/2018 sms charges for the period aug 28, 2018 to sep 27, 2018 jv 111900 0 59.00 0.00 -464.28
01/10/2018 vl dt. 01/10/2018 sms charges for the period sep 28, 2018 to oct 27, 2018 jv 114754 0 59.00 0.00 -405.28
24/10/2018 vl dt. 24/10/[protected] dp chgs till the month of sep 2018 jv 116925 0 160.48 0.00 -244.8
30/10/2018 vl dt. 30/10/2018 sms charges for the period oct 28, 2018 to nov 27, 2018 jv 117501 0 59.00 0.00 -185.8
29/11/2018 vl dt. 29/11/2018 sms charges for the period nov 28,