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Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Updated: Dec 17, 2024

Complaints 4143

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So far, so good. Mahadiscom / MSEB / MSEDCL is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahadiscom / MSEB / MSEDCL will keep up the work and continue to help more customers with their concerns even better 🤝

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Payment debited but bill not paid

Faulty meter not replaced since months

Continuous Voltage Fluctuations and Wire disconnected from Pole

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Power cut off in evening and night time

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Individuals involved in the electricity thief and unnesary pushed should get justice reference consumer of MSEB: 010520003881

Payment done online via scanning QR Code through BHIM UPI, but not credited in my account

Mahadiscom / MSEB / MSEDCL reviews & complaints page 16

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Address: Panvel

Complaint no.[protected]

I have a flat in Taloja, Siddhivinak Mahima which is vacant as i dont stay there. March month i got the new meter installed. I was expecting a electric bill of minimum charges upto around Rs.200 for March but shockingly i received a bill of 2660 for a flat that is vacant. I raised complaint on helpline but the complaint was closed by mentioning i should visit the MSEB office for this. It was said...

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Address: Pimprigaon pune

There are we r facing every day power cut of electricity, and the contact number of pimpri office are every time not working...

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Address: Dhanori pune

We are facing power failure in our are..since 3 hrs and inpide of calling all 24×7 call center number...almost more than 11 times..no response...we drained our and no resolution and informative massage from service provider for same. This is reduces and annoying...I will file official complaint against MSEB and request for compensation.
Call log attached...

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मु. पो. केतकावळे, ता. पुरंधर, जिल्हा पुणे येथील गट क्रमांक 718/01 या गटातील जय भवानी हॉटेल मधील लाईट मिटर ग्राहक क्रमांक[protected] वीज कनेक्शन रद्द करण्यात आलेले आहे. तरीही श्री राहुल...

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Address: Mhasawad Road, म्हसवड रोड

Res.sir/Madam,
Myself Shri Prashant Prabhakar Ingale kindly informed you that since from last month I have been received messages like
"YOUR EMI of Rs.17150 for Axis Bank PERSONAL LOAN no.7155 is fue on 05-Apr-2022."
I received said messages on my MESDCL ERANDOL Departmental official number though I am not your customer and I am having said number with me since from 11.07.2018 being it's departmental number...Also I...

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Address: HINJEWADI

My bill due date was 21st march and even without notice my meter was disconneted on 30 march 20202 consumber number is[protected]...

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Dear Team,
I have domestic meter, old meter was in working conditions even though it was replaced by MSEB, New Meter is running fast - not sure who validate MSEB meters before giving approval of such meters, How we can assure Meter is showing right Units - no way to bring control here. During covid time bills were generated with discrepancies' o[censored]nits, no action taken to correct it. Bills are charged with additional Units without...

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Address: Kalyan nandivali

Dear Team,

I have raised complaint regarding ight bill one month back. Your customer care officer told me that meter is showing faulty in the system hence since November u are receiving average bill of Rs.1500.

I would like to inform you that my house is locked..no one is living there from last three months and without any usage I am receiving bill of rs 1500 every month.

Customer care officer...

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Address: Bramhanal, Sangli, Maharashtra, Sangli, Maharashtra

I have using MSEDCL electricity, when checking bill dated December-2021 it was shocking amount of Rs. 5280. As you checked from last one year there is averagely 113 reading consumes per month. But for the month of December 2021 meter reading is 437. When my area wireman go to the field Electricity office, they told that the reading is correct. That is not acceptable. Whereas while checking reading photo it would not seen any number. Then...

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Address: Noida sector 61

Money deducted but payment failed with UPI ref. No :[protected]...

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Address: Sihagad Road, Pune

BU: 4677
We received electricity consumption bill of Rupees 589 for consumption of 0 units. Meter was removed.
Even they have provided photo with the bill where there is no meter.
Then on what basis the said bill is calculated by showing 81 units has been consumed.

Nobody is living in the flat for last one year.
In the month of September 2021, October 2021, November 2021 we had a same issue....

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Address: Qurter no 1, rural hospital chikhali

Resp sir my qurter is belog rural goverment hospital.
But since morning no light in meter so kindly do as early as possible...

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Msedcl has been resorting to load shedding and irregular power cuts in Khanda Colony Sector 9. The residents have been suffering despite paying all their bills on time and the situation does not seem to improve.
Msedcl imposed a power cut on 4th January 2022 from 11am to 4 pm, 18th January 2022 from 10 am to 6 pm, 1st February 2022 from 11am to 5 pm, 8th February 2022 from 2 pm to 6 pm, 22nd February 2022 from 2 pm to 5 pm, 8th March...

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I called the customer care several times, registered several complaints online which was always closed as 'OK' without giving any solution by the Boisar division.

I visited the Boisar West Mahavitran branch submitted physical forms and documents as well

Still they havent approved my request, i cannot travel multiple times to the office as it takes 6 hrs journey, hence my humble request to look into it
and...

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Address: Plot No 229, Sector No 27, Yammunanagar, Nigdi

Hello,
My complaint ID is [protected].
Myself and My retired parents are living in different homes constructed on the same land parcel. They need a separate meter connection and I am following up with your office situated in a Nigdi area to take a new connection. I am not getting an appropriate response from them and they are asking for hefty charges as well apart from charges mentioned in a circular released by MAHAVITARAN. br...

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Address: Manpada Road, Raghuveer Nagar

I have registered almost 8 complaints regarding faulty meter with no display but the same is unresolved. Everytime it is closed with remarks sent for spot verification if found faulty will be replaced. But it never get replaced since last 8 months and paying higher bills in the name of average bill. This has to be resolved immediately....

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Address: Nere, Mulshi, Pune

Hi Team,

I got the huge electricity Bill due to in correct reading.

Complaint No.[protected].
Customer No.[protected]
I have raised it to MSEDCL Bhare, Mulshi, Pune office on 4 March 22. the person have corrected amount on my Bill after waiting in a queue for 2 hours, but when I tried to pay the Bill it is asking me to pay minimum amount which is double of corrected Bill.
When I reached...

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My consumer number is:[protected]
Billing unit : 0477 : SINNAR-II (R) SUBDN
Meter was changed in September 2021.
In September 2021 meter reading was 5 and after that OCT, NOV, DEC, JAN there was an average reading of 68 units and bill amount 500/- I complained repeatedly on the MSEB app but the complaint gets closed without any action.
I stay in Pune and my mother only stays in my hometown. After visiting the...

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Address: Center Street

My address is in Pune Camp, Center Street. It so happened that today i.e. 7th Mar 2022 MSEB employee from JJ Garden section without informing disconnected the connection of entire building.
Repeated request to section engineer felt on deaf ears. Infact section engineer is not having knowledge of even checking the status of pending or paid bill and falsely insisted that the bill was unpaid even after sending over the proofs of paid...

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Address: Binaki Kanji House Chowk, Binaki, Nagpur, Maharashtra 440017

T2203072013010740530909
This is the transaction id for the payment
ICIa217872b60e245c6ab9ff730f5acd6ec
This is the collect id for the payment
The payment has deducted but not reflected in mahavitran app
Date 07/03/2022
Time 08:30 pm...

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