Mahanagar Gas — No action on New Connection registration request

Address: Mumbai City, Maharashtra

We have applied for a new connection on 5th April 2015. The Business partner connection number is [protected]. I was given a date of 30th June 2015 till when the connection would be done. Today its been 3 days beyond that and I am still waiting. We have been closely following up with the Customer Care team (the dumbest team I have ever interacted with) and they have 10000 stupid questions to ask rather than give me a definite date. Why does it take so long for a connection in a society which already has MGL connections? And why are any complaints registered on the Customer Care never attended or even looked into? Please let me know when this will be processed.