Mahanagar Gas — purposely delay in providing connection

Address: B144, Twin Towers, Prabhadevi Mumbai, Mumbai City, Maharashtra, 400025

Your area sup nikki shaikh [protected] has been delaying connection to my flat b144, twin towers prabhadevi. He started with saying if my person is that side then he will come! Is this how mgl operates? This was mid september. After lots request, he did send a person around 5th but didn't do the work as he had no tools. After repeated follow ups, last week he sends a person at 615pm despite clearly indicating about working hrs in the society. Finally, yesterday someone was to come by 12 noon. Since then until now, i must have called him 50 times but he does not pick up at all. Stringent actions to be taken with such lethargic people. Trust mgl will take a note and resolve my issue immediately..