Mahanagar Gas — unused unit charges refund / late payment fee

Address: Anand Sadan CHS, Belapur Navi Mumbai, Mumbai City, Maharashtra, 400614

Kindly bring your notice that, i am a subscriber of the mgl, bearing ca:[protected]; bp: [protected].
I would like to highlight following problems faced.

A) mgl gas meter no. [protected] was faulty since two months bill was generated with wrong unit (Extra unit) that was nov 2019 total unit 88 and bill amount inr 2979/- (Two thousand nine hundred seventy nine). This bill was paid as per payment period.
B) i have registered the complaint against faulty meter no [protected] interaction no 4592485 dated 1/11/2019 and investigate the same and install the new meter.
C) after that i have send mail to mgl on 29/11/2019 for unused unit charged raised in my no nov bill.

In spite of giving several complaints to mgl sanpada, navi mumbai office and send mail [protected]@mahanagargas.com. Still not received refund or not adjusted in bill. Please refer docket no 4744433 dated 06/12/19 docket no 4800086 dated 10/01/20, docket no 4800591 dated 10/01/20, docket no 4831421 dated 28/01/20 docket no 4831421 &4871391 dated 22/02/20, docket no 4902827.