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MakeMyTrip India Complaints & Reviews

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Updated: Dec 18, 2024
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MakeMyTrip India reviews & complaints page 362

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Initially I was looking to purchase Air tickets for overseas travel with my family and I found this company online and on May 15th, 2014 I booked my travel tickets for myself, wife and our infant child. We booked our our onward journey tickets for the date December 5th, 2014 and return date from Hong Kong to be on January 5th, 2015. So, we had confirmed booking for this original schedule. I have paid $4571 for the same to this company. A...
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Ghanshyambhai Patel
from Surat, Gujarat
Nov 7, 2014
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lack of services

Address: Surat, Gujarat

I have complaint regarding lack of and very poor services of make my trip while singapore /malesiya tourto the manager of make my tripat surat Mr HARDIK DOSHI on wattsapp while on tour but he didnot reply as he has given promise to inform at any time if you find any difficulty durig tour...
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tusharkalekar
from Mumbai, Maharashtra
Nov 7, 2014
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poor service and wrong information swiss paris delight

Address: Pune, Maharashtra

My name is Tushar. we booked for swiss paris delight MMT trip in october. Actual package mentioned as fake. They donot provide sight seeing also we have to pay extra and make arrangement on your own. Normal air port to hotel transfer they gave the name as city tour for eg of paris and geneva Poor food hotels, for married couple the provide separate beds etc horrible experience. Poor communication from executives. My flight was at different...
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Econ.Rizwan
from Delhi, Delhi
Nov 5, 2014
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Make My Trip Refund Scam of Cancelled Tickets

Address: Ludhiana, Punjab

One of things which advertisement does is that it masks the real picture of the organization like Make My Trip. Before I give details of my complain, please take into account that Make my trip have one of the worst customer service. This bad experience is not restricted to their customer care executive being ill trained but also their non response to complaint emails. I have cancelled following tickets: Booking ID From - TO Date of Journey NF[protected]...
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Akshaj Pratibha
Nov 5, 2014
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This is in regards to our booking id US1409B3S000029.- urgent required eticket

I have a very serious complaint The timing has been changed by airline and had requested for a revised eticket on 1st nov 2014 to Daljit singh they told they will call back.but didn't we did a follow up twice with Puneet and somebody on Tuesday 3rd nov 2014 and they again told me we will send us the revised eticket within next 6 hours but didn't reverted. And this is were I was shocked to hear on Wednesday by Ms. Pooja Kondal ref no....
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Pankaj Koulage
Nov 3, 2014
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Complaint for non receipt of E-ticket - Booking ID NN230204408321

Address: Mumbai City, Maharashtra

I have a serious complaint to make. With reference to the above mentioned booking ID i had booked a return ticket from Dubai to Mumbai for 8th Nov 2014. However, on 30th October 2014 i had called up your customer service number and spoke to Aman Preet Singh and changed my travel date from 8th Nov 2014 to 11th Nov 2014 for Indigo Flight scheduled departure from Dubai at 8.25 PM. I was told that i should be receiving the e-ticket within...
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anshi11
from Chennai, Tamil Nadu
Nov 2, 2014
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wrong seat number alotted

Address: Lucknow, Uttar Pradesh

My name is Anshi Saksena, student of Banasthali University. I had booked two bus tickets from Jaipur to Lucknow from UPSRTC for 2nd November, 5 p.m. PNR number: XJPR[protected] SEAT number: 44 and 45. On the day of boarding, I reached the required Alambagh bus station one hour before the departure time, also boarded the correct bus and the allotted seat, i.e, seat number 44 and 45. But surprisingly two more passengers arrived claiming...
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rufaina
Nov 2, 2014
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Cancelled ticket cost not refunded even after 18 months.

I had booked a flight from Chennai to Andaman for travelling on march 2013 through Kingfisher airlines, unfortunately the flights were cancelled but the amount Rs 20, 000 is not yet credited into my account. there is no proper response from the customer care. My Trip id is NF[protected] Please let me know the next steps i should take regarding this....
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Gerry38
Oct 31, 2014
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BUNCH OF LIARS!!! BOOKING ID AN230229182660

I'LL JUST PASTE THE CONVERSATIONS WITH THE "BUNCH OF LIARS" STAFFS IN MAKEMYTRIP... FROM SEPT 3, 2014 TO NOV 1, 2014: Since Sept 3, 2014, we have waiting for the solution related to our booking made on Aug 28, 2014 but till now we get NOTHING from our end. For almost 2 months now! I made a total 17 COMPLAINTS via PHONE CALL out of which, STRANGELY, 15 cases are RESOLVED!!! For the calls I have made, I have spoken to “BUNCH OF...
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Jujhar_Singh
Oct 30, 2014
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Schedule Change

Address: New Delhi, Delhi

I booked a flight from Toronto-Chicago-Delhi, after a week I received an email saying that Toronto - Chicago flight has been rescheduled. However, no alternate flight was given to me. I registered a complaint several times with no update till date. It's been more than a month and half, everyday I receive an email saying ' we're unable to contact the airline please o wait for another 24-48hours'. I called customer service many times but...
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ajayso
from Mumbai, Maharashtra
Oct 30, 2014
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Long wait on the calls

Address: Mumbai City, Maharashtra

There is a long wait time on the calls and eventually when do get to the point of date change in the conversation the line drops. The message or reason which is given after that is technical snag, I have seen this 5-6 times across 2 ticket bookings. I was wondering is the a common pattern if yes then this could be a way of rigging or harassing customers from changes....
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reply2ved
from Mumbai, Maharashtra
Oct 28, 2014
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Name amendment and refund

Address: New Delhi, Delhi

Dear Concern, I booked few tickets of Malindo Airlines worth Rs. 65000 on 26th Sep 2014 for two passenger from New Delhi to Malaysia through Make My Trip. 1. Ved Jaiswal 2. Swati With the first passenger by mistake i din't put middle name (PRAKASH) while booking ticket. In second passenger name i wrote Swati as per the passport but their system took it wrongly and updated it Mrs. Swati Mrs. In one ticket subtitle got change Instead...
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anoopkumar1256
from Lucknow, Uttar Pradesh
Oct 28, 2014
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unruly behaviour, not going to destination

Address: Lucknow, Uttar Pradesh

Complaint- I booked a bus ticket on line through Make My Trip (Booking ID-NU [protected] ) Operator Name- New Shatabdi Bus Joshi / operator PNR -TS-MMT[protected] WAE (operator PNR 13541) For travel from Lucknow to Agra on 24.10.14 (alloting sleeper berth - S/2 in AC bus) The ticket mention Boarding time – 9 p.m (boarding point land mark –Awadh Hospital ) from Deo Hospital, near Anmol Restorent, ( Hardoi Sitapur Road ) Lucknow,...
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loboanil
Oct 27, 2014
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Terms & conditions were not displayed before booking the air ticket

I have booked the ticket to Washington DC Dulles airport from Abu Dhabi on November 16, 2014 and return same. Due to error i missed typed the date and i called the agent company to revise the date of departure and i have informed that the ticket is offer and cant be rescheduled or refund but these information was not mentioned at the initial stage of ticket booking but it is printed after ticket booking. I found out the price from airline...
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rayeess ahmad
Oct 22, 2014
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amount not fully refunded: annoying customer service from makemytrip.com

Address: Srinagar, Jammu and Kashmir

i booked 3 tickets on 24th august 2014, travel date 25th august 2014 from srinagar to delhi (booking ID's NF[protected], NF[protected], NF[protected]. I made cancellation request and got cancellation successful with reference id's IN1408R2S197362, IN1408R2S197359, IN1408R2S197364. the amount they assured will be refunded was 1727 each which equals to 1727x3 = 5181. but they refunfed only Rs 98, Rs 98, Rs 258 (Tota 454). whenever i...
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sunil ganesh oak
from Malkangiri, Chhattisgarh
Oct 22, 2014
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IN1408B2S046929 discover nepal with kathmandu & pokhara

Address: Raipur, Chhattisgarh

i was on nepal tour wef 13/10/2014 to 18/10/2014. theexperience was bad in following respect:- HOTEL GRAND EARLIER IN ITENERARY IT WAS VAISHALI MESSAGE WAS GIVEN HOTEL UP GRADED TO GRAND. WE FIND IT WAS BAD &SURELY DOWN GRADING IN ROOM THERE WAS NO DOUBLE BED BUT TWO COTS WERE JOINED ON OUR REQUEST. IT WAS CALLED A/C ROOM BUT THERE CENTRAL A/C WAS DISFUNCTIONAL SO ON OUR REQUEST HE PROVIDED PEDASTAL FAN .ROOM NO. 504 WAS NOT HAVING...
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chihansing
from Delhi, Delhi
Oct 22, 2014
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No refund after cancellation

Address: Agra, Uttar Pradesh

Dear Sir, I am sorry to say that, so far my balance cash after deducting the cancellation charge have not been refunded. Kindly see into the matter, I too have sought assistance, but could not get things done, PNR-CE12FR. Sincerely yours Chihanphi Payee of ticket booked [protected] is my contact, pls assist me. Thank u...
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tamajeet adhikary
from Delhi, Delhi
Oct 21, 2014
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poor buse given

Address: Nadia, West Bengal

ear Sir, This is to in form you that I have an bitter experience on that tour Siliguri TO Kolkata 19th oct2014 I know that Make My trip is reputed company & it service is better than other, but on that time company given under performer, On 19th oct2014 I purchased a Ticket from Make My trip for Kolkata for Santanu Travels Bus Type is Leyland A/C seater/slipper Maharaja push back & PNR No is 6EGFK9 & departure time was 7pm...
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abhishek_halder
from Kolkata, West Bengal
Oct 21, 2014
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Bad travel experience with Make My Trip

I booked an domestic holiday tour to Andaman Island with Make My Trip on 22/09/14 at Make My Trip Kolkata Office at Sarat Bose Road, my booking ID was IN1409B3S014862. The duration of journey was from 15/10 to 20/10. During the time of booking the booking agent Pinky told us that there was to options for booking one with Niel Island stay and one without Niel Island stay. But she insisted to go for without Niel Island stay. So we...
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Mohisaxe
from Noida, Uttar Pradesh
Oct 21, 2014
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financial loss and mental harassment

Hello Team, Regarding IN1410B4S033944 Today 18th October 2014 12:10 IST I was booking a return flight for my wife and daughter from Delhi to Singapore. The Flight Cost was around 55000 INR. This Gentleman named Kanishk Sharma from make my Trip called me and said he will assit me with better fair. He took nice 20 minutes and made an itenary for Bangkok instead of Singapore. On noticing that I told him its Singapore then he again tried and...
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