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MakeMyTrip India Complaints & Reviews

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Updated: Dec 18, 2024
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MakeMyTrip India reviews & complaints page 365

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R
Ray Sudip
Sep 22, 2014
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Not getting my money back, 8 days passed

Address: Chennai, Tamil Nadu

Dear Sir/madam, On 14th of September I booked one ticket of Indian Airlines from Kolkata to Chennai journey dated 12th October by Rs.10, 454. But I have not received any confirmation from makemytrip site, although my account got debited of Rs.10454.From 15th September I am calling makemytrip customer care number i.e [protected] almost thrice per day, same answer they were telling that time that you will get your money refund withing 3...
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D
debdeep
from Dibrugarh, Assam
Sep 20, 2014
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false advertisements about cash backs and charge heavily on online payments

Address: Jorhat, Assam

i had made an online booking for domestic air tickets from make my trip first they deduct rs 300 for using a sbi credit card then they refund only rs 300 instead of 1500 which is 15% of cash back their fare rates are also disguised with a lot of hidden charges like credit card fees, processing charges and cancellation charges are higher than what is charged by website i booked the ticket from their site instead of the airline site due...
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sabyasachic
from Mumbai, Maharashtra
Sep 19, 2014
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no refund on airfarein spicejet flight

Dear Sir/ Madam, This is to bring to your kind notice that I booked 5 tickets in Spicejet Flight on April 26, 2014 though make mytrip.com. The flight is from Jammu to Kolkata via New Delhi. Due to recent flood situation Kashmir, I wanted to cancel my Jammu to New Delhi ticket (travel on Oct 05, 2014), but want to keep the New Delhi to Kolkata flight ticket open. Now both makemytrip and Spicejet are denying to give any refund on...
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V
veena shree
from New Delhi, Delhi
Sep 18, 2014
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refund amount for my flight booking

Address: Bangalore, Karnataka

i booked my ticket in airindia on 8th sep 2014, from chennai to bangalore and it was not told it was an international flight and they closed check in before 60 min ... i missed my flight and airindia told you will get back your refunded amount . so kindly give back my refunded amount .....
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drnemish
from Surat, Gujarat
Sep 17, 2014
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Not taking decision on Kashmir tour packeges and not refunding money

Address: Gurgaon, Haryana

I have done booking with MK MY TRIP for Kashmir trip for Diwali vacation, looking at present situation I am asking Mk My trip management to change my booking to some other destination or refund my money. This request I am doing them for last more than 10 days i.e. 7th Sept, immediately after honorable prime minister declared it as worst ever disaster of the Kashmir in last 109 years. In spite of repeatedly calling them, mailing them so far...
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keithd
from Bengaluru, Karnataka
Sep 16, 2014
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Duplicate flight - 1.5 lakh refund required; very poor customer service

Address: Bangalore, Karnataka

I attempted to buy an international flight from MakeMyTrip (MMT) on 18th July using their website - NN[protected]. The website booking failed. I received a callback from MakeMyTrip staff to attempt the booking by phone. This booking also failed during the telephone booking call. I received email notification that a full refund would be made. I also received an email confirmation that the booking had failed but I could telephone...
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santrasantanu
Sep 15, 2014
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Fund is not refunded

Address: Kolkata, West Bengal

Respected Sir/Madam I Mr. Santanu Santra tried to book an air ticket from Kolkata, India (CCU) to Taipei, Taiwan (TPE) on 9th September 2014 using makemytipe website as a guest user but the amount of Rs. 23, 929.00 is deducted from my online SBI account and I cant get the air ticket. My SBI account number is [protected]. The tranjuction details shown as in bank statement is CCABI1BWU589IGZ3293237 transfer to [protected] AVENUES INDIA PRIVATE. I...
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Address: New Delhi, Delhi

Your E-Ticket Attached ! MakeMyTrip Booking ID- NF[protected] Booking Date - Fri, 22 Aug 2014 Thank you for booking with us. Your booking NF[protected] is confirmed. Your E-ticket is attached along with this email. Please be cautious while forwarding this e-mail. Someone with access to this e-mail can potentially cancel/amend your booking. MakMyTrip would not be responsible for the same.Your Itinerary SpicejetSG - 104DepartureArrivalDEL...
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Santhiraj
from Ernakulam, Kerala
Sep 14, 2014
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excessive bus fare

dear Sir, I am regular user of your service in 2011 - 12 my details are Santhiraj Kolengaden [protected] attached for your reference. I have booked Bus ticket from Pondicherry to Cochin on 12/9/14 and return on 14/9/14 in Hindhustan travels. The charges taken from me is Rs. 1495/- UP and Rs.1496/- DN. at the same time Bus company is giving the ticket for Rs. 1180/- So this is a clear case excess amount taken from me. The amount...
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Sameek Bajaj
from Noida, Uttar Pradesh
Sep 14, 2014
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make my trip booked my ticket after they showed up an error message

Address: New Delhi, Delhi

on 11 sep while i was booking my ticket from delhi to banglore for 8 feb 2015 for some reason an error message appeared on my computer screen which said that my transcation has been cancelled and ill be getting my refund in 7 days NF[protected]booking ref. no.) . later due to shortage of time i told one of my family member to book my ticket of the same date later i recieved 2 conformation messages one from my family members account NF[protected]booking...
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R
raja.rajvignesh
from Bangalore, Karnataka
Sep 14, 2014
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Airlines has cancelled the flight but yet refund is not processed instead of repeated call and email there's no proper response.

Address: Gurgaon, Haryana

MakeMyTrip.com is doing a worst job. I've booked a ticket from Chennai To kiev via Dubai on Aug 20, 2014(MakeMyTrip Booking ID: NN[protected] in Emirates airlines, which is a transit flight.Emirates had cancelled the flight form Dubai to Kiev, so obviouslyI cannot travel.Hence I cancelled the ticket and contacted Emirates customer service and I was informed that I'll get the complete refund back in 15 to 20 business days.As of now there...
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R
Rahul1613
from Pune, Maharashtra
Sep 13, 2014
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Bus and seats issue

Address: New Delhi, Delhi

I booked the hotel plus bus for manali from makemytrip and i reached manali on 10th sep. After that I booked the tickets manali to delhi in volvo from makebmytrip.com seat number 5, 6 when i called bus operator for bus number and seats he refused for bus number and booking. He said "there is no booking by the name of rahul arora" By making 50 calls to makemytrip and bus operator for my own booking they finally managed to give me 2 Seats in...
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A
Aman9135
from Karwar, Karnataka
Sep 11, 2014
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Sector changed due to technical error

Address: Bangalore, Karnataka

I Amandeep Singh, Inspector in Central Excise and Customs, I have booked 2 flight tickets for Bangalore to Delhi (Makemytrip Booking id-NF[protected] of 16th oct, 2014 on 07.09.2014 and made the payment of Rs. 3474/- and another ticket for Delhi to Bangalore (Makemytrip Booking id- NF[protected] of 09th nov, 2014 on 07.09.2014 and made the payment of Rs, 3474/-, in both the cases after when I booked tickets sectors were changed and...
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Bhuwan Bhatia
from Kolkata, West Bengal
Sep 8, 2014
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make my trip cheted us

Address: Gurgaon, Haryana

I had booked flight tickets from Delhi to Goa on the 6th of September through Make My Trip, and also paid an amount of Rs. 15290. I received a message from the website on 8th September (today) at 8 PM stating that my booking has been cancelled and my refund will be processed in another 2 days Make my trip did not give me any prior intimation and informed me only through a message I called the customer care and got to know that it takes at...
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R
ritesh kohli
Sep 7, 2014
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PRICE VARIATION.

Address: Agra, Uttar Pradesh

I HAVE RECIEVED QUOTATION FROM MAKE MY TRIP EXECUTIVE AGAINST REFERENCE NO.[protected] FOR DUBAI ON DATED-06/09/2014 AT18.15.BUT WHEN WE TO PLAN FINALIZE THE SAME, THEY OFFERED NEW PACKAGE WHICH IS HAVING A VARIATION OF RS 7000/-PER PERSON.I HAVE ALL RECORDED CONVERSATION WITH BOTH EXECUTIVE.PL SUGGEST WHAT CAN I DO MY CONTACT NO.IS [protected].....
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R
richas591
from Delhi, Delhi
Sep 6, 2014
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company is not refunding the booking amout for the booking id NH210263646403

Address: Gurgaon, Haryana

Dear Croncerned, Wiimmediatelyh reference to booking id NH[protected] we have booked our hotel on 11th July 2014 to 14th July 2014 for two rooms through makemytrip in sheel hotel Shimla (Himanchal Pradesh) the pictures they have uploaded on the site were very neat and clean that why we booked the hotel, we reached in hotel at 4am of 12th July But as we entered In to the hotel it was completely different with the pictures they have uploaded...
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T
tanuj goswami
from Noida, Uttar Pradesh
Sep 6, 2014
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Fraud & harassment

Address: Gurgaon, Haryana

Sir I have booked my honey moon trip through make my trip my booking id is -IN1401B4S180536.DELHI TO NEPAL and one of customer care execuitive Mr. Aleem khan call me from this no.[protected] and booked my trip but his all commetments& promises are fake. At the time of booking of my trip he is very gentle but when i call him after my trip he didn't pik my call and & when he pik my call & I talk about the fraud what he did with...
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Address: Chennai, Tamil Nadu

I was told that and got a confirmation mail on extra baggage but at mid of journey I was supposed to pay 110 dollar's for my baggage. I was trying to get my problem resolved since 1 month but all time I call and get a promise and I was cheated till day. I am totally frustrated and I am in to a mentally retreated because of makemytrip.com, I have called many times to representatives to resolve my issue nothing is done to me, I have wasted...
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N
nilimajayeshdave
from Panaji, Goa
Sep 5, 2014
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Fern Samali Resort- Dapoli booking done through make my trip

Address: Mumbai City, Maharashtra

I had booked two cottages for two nights ie 24th and 25th October at the above resort via make my trip on 31st August by two transactions .Transaction id-IN 1408B2S247291 for Lillian cottage for Rs.16643/- and the other -transaction id-NH[protected] for Mangolian Cottage - for Rs.11384/-. For both the bookings payment received by make my trip. Co-incidently I called the resort regarding my booking. They informed me only one cottage was...
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AjayJhanjhari
from Pune, Maharashtra
Sep 5, 2014
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Fraud by Make My Trip

Address: Pune, Maharashtra

Team, I am not sure how to deal with this situation.From the day 1 when I have booked this GOA POackage, Make my trip is not fulfilling there promises: 1) First of all it was communicated to me that Early Check is Fine but Hotel charged us money for early check in. 2) When I complained for Hotel, Mr Vaibhav (Sales Person) communicated me on call that Hotel change will not be a problem but no change was done & I move to other...
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