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Medi Assist India Complaints & Reviews

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Last updated May 10, 2024

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Medi Assist India reviews & complaints page 31

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Dear sir,

Claim id [protected]c[protected]
Member id [protected]p[protected]

The history of my claim is appeared in the portal as below;-
1. Claim was received by iba care on 23.08.2018
2. Claim was approved on 28.08.2018 for rs.30, 127/-
3. Payment initiated on 04.09.2018
4. Payment failed on 06.09.2018
(Though the latest account details alongwith physical cancelled...

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Website: Medibuddy.in

I have submitted the physical documents to the mediassist team on 4th of september i have the reference no# which i got from them stating we have received the docs. I submitted the docs to the andheri branch directly to the medi assist office as the address was given by one of the tcs mediassist helpline desk.

After 10 days i got to know that the docs have received to the wrong team it should be given to his team of tcs. The...

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Address: Lucknow, Uttar Pradesh, 227105

Website: [email protected]

I have operated on 19.10.2018 i have submitted my claims papers. When my clain no. Is 17886962 & maid no. Is [protected]. When i track my claim on your site, information awaited is shown. I also send a application which was receive by you & i asked what kind of information your want, plz give me information in written. But no proper response from meddiassist. Plz give the details. My mail id is [protected]@gmail.com & my phone no. Is [protected]....

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Address: Kolkata, West Bengal

Claim tracking no : claim no : claim registered on

H[protected] [protected].09.2018
H[protected] [protected].09.2018
H[protected] [protected].09.2018
H[protected] [protected].09.2018

The company has denied the above claims for reimbursing the lupride injection bought for my father who needs to take it for his hormone therapy which as advised by tata medical...

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Address: Kolkata, West Bengal, 700050

Website: www.consumercomplaints.in/new_complaint

Name of the Complainant: Durga Sankar Joardar
Reference Claim No.17670883
Claim Acknowledgement Letter No. 4469103
Date of Submission of Claim Form duly filled: August 17, 2018
Date of Receipt of Claim Acknowledgement Letter by Complainant: August 29, 2018.

Additional Document required by this letter no. 4469103 dated August 29, 2018 as follows:

A). All past history, duration and treatment...

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My claim was approved on 24th of aug and was told that the payment will be made within 10 days but its been 1.5 months and i have not received the amount. I have reached out to mediassist customer care multiple times but it is still pending. Can you please look into it and update me on this?
Claim number 17693017

Regards,
Abhishek kumar jha
[protected]...

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Address: 492001

Claim ID[protected] Reimbursement claim still pending for approval since 1 month. Customer Care not responding properly and even the coordinating branch Indore is unable to give proper response or solution. Submitted all Documents in best possible manner spending almost 300 rs in courier for query redressal daak/correspondence so faar. Money spent in cash by Son for father who was hospitalized, all bills, clarification is submitted. Document...

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Address: Ghaziabad, Uttar Pradesh, 201009

Hello sir

I have oriental medi claim insurance policy since march 2015. I was admitted to fortis noida on 30th sep 2018 and discharged on 3rd oct 2018. Medi assist rejected my claim with out any satisfactory reason. This was the first time in my life i was admitted to a hospital for any issue.
I have been paying premium from last four years for nothing....

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Claim number 17924794
This is a partial claim. We have provided signed claim form, attested hard copies of other tpa, original receipt of excess amount paid. Yet claim is put on hold for second time asking me to provide itemwise breakup. This was provided on 29th sep, yet again claim put on hold, again asking to provide itemwise breakup and hard copies. All this is provided. I called call centre and it was hell. I was harrased to a...

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Address: Ranga Reddy, Andhra Pradesh, 500088

Hi Kavtha,

As per my discussion with Mani (Medi-Assist Customer Care Officer) on finding the reason for Claim Rejection, came to know that the issue was because the Doctor & Patient names have got interchanged, because of the mistake by Med-Assist agent.

Please find below the names of Doctor & Patient:

Doctor Name: M.S.Rani
Patient Name: ASWANI...

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Address: Kolkata, West Bengal, 700088

My wife admitted in kothari medical centre on 29.04.2018. During admission i don't received the cashless benefit. As per hospital & dealing tpa at kothari medical centre, i deposit the total amount to hospital and with a advice that i have to submit the document for claim to medi assist office. Accordingly, i submitted the claim form with relevant document on 07.05.2018 at medi assist office. After that i have made several phone call, physical...

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Cashless claim (Claim #[protected] for meena ganatraatra was submitted on[protected] at 17:22. For insurer claim ref# 144000/48/2018/006520
An amount of 10000 will be paid to sterling ramkrishna speciality hospital and wasapproved. But still the amounts are not paid. All the documents were submitted by hospital. Even we have sent the mail id and tried to contact cistomer care on toll free number they said it will be settled but still...

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Address: 560047

I had undergone an surgery tah for which pre auth was rs 83 000/=.
However post operation there was additional medical expense of 10998, which is not reimbursed to me. Since last 45 days im writing to the mediassist team for our corporate employee group, but no valid response.
They are mentioning reason for disapproval as excess of gipsa package.
Request break up of gipsa package 9 to verify if hospital has overcharged...

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This is Bhanu Prasad S/o Narasinga Rao who is an LIC agent having corporate insurance policy and the TPA is Mediassist. Mr. Narasinga Rao had undergone two surgeries one is TURBT and the other is Radical Cysectomy due to the attack of Bladder Cancer.

We applied for the reimbursement of pre hospitalisation expenses for the above two surgeries and the details are

Mediassis Id: [protected]

1) TURBT...

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Address: Ranga Reddy, Andhra Pradesh, 500088

Sub claim no : 17514157 : requesting for reverification of the medical bills.[protected]

As per my discussion with mani (Medi-assist customer care officer) on finding the reason for claim rejection, came to know that the issue was because the doctor & patient names have got interchanged, because of the mistake by med-assist agent.

Please find below the names of doctor & patient:

Doctor...

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S highly intolerable that i didn’t get any reply from you for the past 3 days. I need information on the following:

I would like to know about the list of ayurvedic/ siddha hospitals to treat heart related ailments using cashless mode. I have already raised a request on medi assist portal with ticket number 4726664. I need prompt actions as the sla is breached for that ticket. It is an emergency situation and so please consider...

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Address: Hyderabad, Andhra Pradesh, 500088

Last two months onwards i have send 20 mails and 30 calls but nobody properly responded.

Please let me know reason.

I have enquired with the medi-assist customer care team for the reason of denying our medical bills related to my wife’s pregnancy expenses along with kid’s medical expenses.
Medi-assist team suggested to get the re-verification done for the expenses claimed once again with srujana hospital...

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Address: Gondia, Maharashtra, 441601

Website: Vijaya bank. Co. In

My wife name is [censored]al Sharad Parteki. My wife is pregnant please add the name...

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Address: Pune, Maharashtra, 412105

Dear Sir/Madam,

I have Submitted all documents for the claim settlement to wards Mediassist but they are not going to pass the claim and intentionally demanding new requirement of documents and doing delay for the process.

As per required documents below original hard copy was submitted to words Mediassist.

1.Employee claim from with all details
2. Hospital Information & registration number...

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Address: Vadodara, Gujarat, 390025

My police no. 171600/48/2019/8275 PNB ORIENTAL ( MDI ASSIST)
its writen letter me dr. kanu bhai parmar "

this is to certfy that mansukhbhai b vankar pt is admitted under my care from[protected] to[protected] during admiision pt`s one of diagnosis is accolarated HT` .this is to say that this hypertention is first time detected and PT`s had no such past history"

this is wreetin letter give me to dr kanu...

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