Submit a Complaint
Claimed

Medi Assist India Complaints & Reviews

www.mediassistindia.com
1
Last updated May 10, 2024
Complaints 1174
Resolved
114
Unresolved
1060
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Medi Assist India

Having problems with Medi Assist India?

File a complaint and get it resolved by Medi Assist India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Insurance
Medi Assist India

Complaints recently resolved by Medi Assist India customer care

View all complaints

Most useful Medi Assist India reviews

Featured Medi Assist India consumer stories

Medi Assist India reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahesh Kumar1
from Delhi, Delhi
Nov 14, 2018
Report
Copy

cheating claim no : 17514157

Address: Ranga Reddy, Andhra Pradesh, 500088

Hi Team,

This is regarding the Claims for Maternal expenses, as given in the below mail chain, I have submitted all the required details in July’18 for the overall amount of 79200 INR and have submitted all the relevant documents with the bills even after 4 months of my request, it hasn’t moved a step ahead also.

Please find the details below on the Claim request & Medi Assist membership:

Claim...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthi Dev
from Pune, Maharashtra
Nov 13, 2018
Report
Copy

lab (scan) amount is not considered for claim

I have sent many email and they replied like will process but still now no actions taken.
Claim no: 17716543

Could you please let me know the status of claim 17716543. I got a message about the claim, it stating “claim has been processed for rs 6102/-” even though i have sent the missing report for rs 1750/- through email and sent the hard copy in mail with other documents which is not considered.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PrashantPatare
from Pune, Maharashtra
Nov 12, 2018
Report
Copy

claiming settled near since more than 45 days

Address: Pune, Maharashtra, 411043

Hi,
Intimation bearing id 10669461
Have corporate policy. Since september 22 claim is not settled. My database like employe name is updated wrongly on your database hence your team is asking blank cheque and other documents which is not possible to give. Last time same thing was happened and you team has updated data. Now again have to struggle. Really very bad experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Kumar1
from Delhi, Delhi
Nov 12, 2018
Report
Copy

claim no : 17514157 : requesting for re verification of the medical bills. - 4653113 - 4697892

Address: 500088

Claim no : 17514157
Media assist member id : [protected]
As per my discussion with mani (+91 [protected]) and kavitha (+91 [protected]) (Medi-assist customer care officer) on finding the reason for claim rejection, came to know that the issue was because the doctor & patient names have got interchanged, because of the mistake by med-assist agent.

Med-assist employees kavitha and mani is not properly respondingbr...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandubhaimalaviya
from Surat, Gujarat
Nov 12, 2018
Report
Copy

claim settlement of claim no17477603

Address: Surat, Gujarat, 395010

Claim settlement of claim no17477603 date of discharge : 07/07/2018

I have a national insurance company name : chandubhai savajibhai malaviya, i taken a treatment in smt. R. B. Shah mahavir super sp. Hospital, surat. I have submitted necessary documents.

Please consider the above matter and settle the claim as earlier as possible

Contact no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandana S M
from Bengaluru, Karnataka
Nov 10, 2018
Report
Copy

medi assist is asking for documents which don't exist

Website: Medibuddy

I have made a reimbursement claim and submitted all the original bills and other documents provided by hospital. They asked for few other additional documents which i have submitted. Now again they have asked me to submit twb - original invoice or sticker. Tbw means tension band wiring and it is a procedure name and not the name of implant. So, how can i get the original invoice and sticker for it.. The wire that is used for my surgery is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jammula Shiva Shankar
from Gudivada, Andhra Pradesh
Nov 6, 2018
Report
Copy

my claim denied

Address: Hyderabad, Telangana

Iam j siva sankar my claim no 18126963
After 10000 free approval after treatment given doctor total amount applied after my clim denied that details i will sumit

(This is approval messege medi assist india pvt ltd)

{claim no 18126963 for j siva sankar of inr 10000 for policy issued by united india insurance co. Ltd is authorized for cashless on 21 oct 2018 16:43:47 the total authorization as on date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shankar sen
from Mumbai, Maharashtra
Nov 1, 2018
Report
Copy

claim #17794702, claim id 191200/48/2019/000288

Address: Indore, Madhya Pradesh

My wife smt. Shibani sen was admitted to mittal hospial for the operation of overian cancer by dr. Mau roy on 11th july 2018. But she had to transfer to mmi narayana hospital on 12h july as she was collapsed after giving anesthesia before doing the operation. Tpa at mittal hospital refused the claim and i had to pay the hospital charges by cash. Then i applied for the reimbursement of hospitalisation at medi assist indore. My claim was rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohini pillai
from Chennai, Tamil Nadu
Oct 30, 2018
Report
Copy

paid extremely half the reimbursement claimed amount

Address: Chennai, Tamil Nadu, 600077

My reimbursement claim i'd 96980223
Insurer name - mohini pillai
Insurer claim i'd - tp[protected]
Claimed amount was rs 64752
Approved amount was rs 35000

Rs 1702 was deducted towards non payable drugs
Rs 28050 is deducted towards excess of defined / aliment limit
Brief reason - as per ppn tarriff package / 10% deduction for non utilisation of cashless/ inclusing 10% sterilisationbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
carohit
from Noida, Uttar Pradesh
Oct 29, 2018
Report
Copy

relating to a post hospitalization claim not being allowed by the company

Address: Pune, Maharashtra, 411048

My mother had been treated with a laparoscopy operation for removal of lymph on her liver in jehangir hospital pune and the same was covered through mediassist which was the tpa. There was a claim i had made of rs. 11, 500 which was paid to jehangir for conducting an opinion on the lymph that was removed and was done after my mother had been discharged from the hospital and which was thus not covered under the cashless. So i had raised it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
atulbhavsar61
from Ahmedabad, Gujarat
Oct 29, 2018
Report
Copy

delay in processing claim - claim no - 17962857

Address: 380051

Respected sir,

I would like bring you in your notice that my claim 17962857, submitted to mediassist has been delayed due the mistake of staff. While scanning they have made wrong entry of cheque details and because of that wrong details it has been delayed.

I visited the mediassist ahmadabad office personally and submitted the new cheque again. But even after 10 days i am not getting update.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Parul gaurav
from Musafirkhana, Uttar Pradesh
Oct 29, 2018
Report
Copy

not received claim yet

Address: Raebareli, Uttar Pradesh, Abcd

My claim was approved on 27sep2018 and was told that the payment will be made within 10days but it's been one month and I have not received the amount and also not telling why claim amount not send on my account. I have reached out to mediassist customer care multiple times but it is still pending. Can you please look into it and update me.
My claim no[protected]
Regards,
Parul gaurav
I Am also attached files related...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhiraj Sahu 99
from Ahmedabad, Gujarat
Oct 26, 2018
Report
Copy

claim not settled yet

Address: Ahmedabad, Gujarat, 382424
Website: www.medibuddy.in

Dear medi assist team,

I have submitted documents on 5th oct, 2018. But, still i didn't receive any sms or claim no. And my claim is still not processed as it is already 18 days over.

I am calling to branch since last 10 days and talking with mrs. Ronny, she is always telling me that it will be done by tomorrow.

Iam not getting response from customer care also.

Please give me status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Murugaraj P.Durairaj
Oct 22, 2018
Report
Copy

requested for a document and not yet received

Address: Chennai, Tamil Nadu, 600081

My claim no: 17737199
My wife v. Beulah was admitted in venkateshwara hospital. Bill amt of rs. 2, 56, 603. Oriental insurance paid an amt of rs. 1, 65, 843 and remaining amt of 90k was paid by me. So, i applied for a reimbursement of the diff amt thro another tpa (Md india pvt ltd). Mdi asked for few docs, medi assit needs to provide this doc. I have sent couple of emails and haven't recd the doc....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Surve
from Mumbai, Maharashtra
Oct 22, 2018
Report
Copy

17914756

Address: Bangalore, Karnataka

Last 1 months my claim is pending. All details i sending to your concern team. Why it is too delay..? When i called to customer care no. Its totally hold the line for 15-20 min. And afterwords discunect.
St document disptach to your team as on befor 1 month & now again the want clrification, i alrready sent to your team as on 20th oct 2018.

Why it is too dealy..?
They are not given proper answer to me.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinit ware
Oct 22, 2018
Report
Copy

denial of claim 17709318 under sfs001/2017/cognizant_g2

Address: Nashik, Maharashtra, 422002

Claim submitted for reimbursement of hospitalisation expenses to medi assist insurance tpa pvt ltd. On scrutiny of the claim documents, they observe that the claim is not admissible.

I have provided every documents and doctors otp report.. My mother who is 68 years old and was in an unbearable pain and went through the diagnosis as suggested by doctor. Doctor asked to admit in the hospital and epidurals were given as a part...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
binaysi1
from Mundi, Madhya Pradesh
Oct 22, 2018
Report
Copy

claim reimbursement of my wife

I sent all necesary documents (Reimbursement claim form, investigation report, discharge ticket, bill, aadhar card, ultrasound report) which provide by hospital but now demended indoor case paper. As in the claim formate not mention to submit indoor case paper so the hospital not provide indoor case paper. Now distance from my place to hospital is 630 km, so it was not possible to collect indoor case paper from hospital. So kindly humble...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar.Ghodke
Oct 18, 2018
Report
Copy

cashless claim was denied even after eligibility

Address: 560029
Website: www.medibuddy.in

Dear sir/madam,
Myself ghodke tushar, and my father ghodke pralhad sunderrao who is medi assist policy holder. Our policy number is [protected]p[protected]
On 12-oct-2018 my father was admitted to asian noble hospital at ahmednagar, maharashtra for chest pain treatment as per doctor's suggestion from beed. My father complained about sudden chest pain on 11-oct-18 at beed where he stays. So rush to doctor at beed on 11-oct-18,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venu Gopal Peddi
from Bengaluru, Karnataka
Oct 16, 2018
Report
Copy

partial settlement of my claim 96949914

I have company health insurance with mediassist with 60000rs meternity limit for normal delivery and my hospital where my wife admitted has a package limit of 55000rs.
Final bill was 67000 but mediassist denied to approve the applicable 55000rs and simply says hospital package limit is only 40000. But i have actually shared the document which says hospital package limit is 55000 for my case - instrumental delivery and ac private room.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Archika Srivastava
from Noida, Uttar Pradesh
Oct 15, 2018
Report
Copy

not clearing claim

Address: Lucknow, Uttar Pradesh, 226021
Website: www.medibuddy.in

SBI is providing medical insurance with medi assist and my father in law is ex SBI employee.

My mother in law was operated on 21 august in Dr ram manohar lohia hospital Lucknow for angioplasty. We had submitted all documents on 5th September 2018. Despite all original documents medi assist have been asking for original discharge summary. We have submitted all original documents to SBI Zonal office Lucknow and they sent scanned...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Medi Assist India related businesses

Max Life Insurance
4
(1167)
Reliance Life Insurance
3.8
(774)
National Insurance Company
1
(940)