Medi Assist India Complaints & Reviews

Sir, i am claiming my mother's domiciliary treatment every month and doctor prescribed her for humatrope inj. When i send the claim for oct-18 they insert a query that it is not prescribed in prescription, when i again send them the prescription copy they asked for clarification that why doctor prescribed you this inj. When i provide them the doctor's clarification again they asked for the report that how much growth hormones are generated....

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Address: Coimbatore, Tamil Nadu, 641026

My name is j. Rabeek am working in computer age management services pvt ltd, coimbatore, my medi assist id : [protected] and my emp id : 2861. This is the complaint about not updated my wife details in medi assist insurance. I already submitted all details to hr department but not added... Please do asap...
My spouse name : jesna

Age : 28

Date of birth : 09.08.1989

Date of marriage :...

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Address: Belgaum, Karnataka, 590011

Website: portal.medibuddy.in

Myself i am mr shridhar bhavanishankar kanchugar staff of bank of india belgaum branch has updated the name of dependent in medibuddy portal but it is not showing in the list of beneficiary names in the medibuddy apps. Therefore their names are also not reflected in ecard. Kindly guide me the procedure to update the names in the portals. Dependet name sneha shridhar kanchugar is my wifeher name last year i updated but this year when policy...

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Address: Pune, Maharashtra, 400068

Website: [email protected]

I am calling to medi assist customer care no. [protected] more than 30 times, i just wanted to intimate as i am hospitalize (Instimate time is 24 hour). Medi assist helpline no. Is too bad. They are saying that "all are agent are busy with another call" while calling though [protected] if my claim will not proceed through medi assist, so i will go to the next level.

Thanks & regards,
Vivek gulhane
[protected]...

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Address: 110092

Website: Mediassist

This is to highlight that even after requesting a number of times to provide for a written reason for denial of cashless facility. We have not received it twice in call i was promised that they will be sending in 5 min, but nothing has been sent.
Now we are struggling to pay. If any clarification was needed it should have been asked for before denying the claim.

Current problem is for the first time yet based on past...

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Address: Mumbai City, Maharashtra, 400050

I have submitted my claim on 21-11-18 and then till now i have uploaded all the relevant documents but still team is blind and asking for the same documents again and again. I wrote to senior staff but they didn’t responded yet. I called on helpline but system says my claim number is wrong. I called via other help options executive said to contact via email. All together very worst service and improper communication....

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Address: Nashik, Maharashtra, 422009

Website: NA

Dear sir,

I am arvind bhikaji kale. I will issue two claims.

Claim detailed are as follows :-

1] arvind bhikaji kale, maid id no. [protected]
Claim amount rs.1060/-

2] subodhini arvind kale. Maid id no. [protected]
Claim amount of rs.917/-

So, please this two claim was settle early as possible.

And transfer to bank account.
br...

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Dear Sir/Madam,
This complaint is regarding my reimbursement claim filed with ‘MediAssist TPA Pvt. Limited’ (TPA for Oriental Insurance Company Limited) for Rs. 13, 790 which is withheld unethically by the TPA even after approval without citing any valid reason.
I had a Mediclaim Insurance Policy bearing policy number 272500/48/2018/4611 issued as a policy for PNB Customer covering my family of 3 including my son Nehit...

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Address: Kottayam, Kerala, 686102

My name is janina merlyn george, working in vijaya bank, member id [protected]. I have sent claim form of my daughter eva elizabeth jibin for admission period 11/09/2018-15/09/2018. I have received the status of the claim as approved on 30/10/2018. But till date i haven't received the amount.
Claim no. 18092184
Regards,
Janina merlyn george
Staff code 31355
Vijaya bank...

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Address: Vadodara, Gujarat, 390019

From,
Shankarbhai m shah.
E-25, prachi park,
Near vitthal nagar society,
Waghodia road – vadodara

To,
Medi assist india tpa pvt ltd.
Vadodara,

Sub: claim status not updated under the claim no.17876297

This is inform you that, i am already submitted the query document dated 25th october 2018. Under the claim no.17876297

But the still...

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My name is pavan madhukarrao mokashi i am work with canara bank. I subbmited claim for my daughter on 29 september but till date it's was not approved. My claim number is 18097571 all required document are already submitted so why that much time required for approved claim. My claim amount is only 7559 rs. If this amount claim take this time then what we should expect from mediassist. Please help me for settled amount as soon as possible....

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Address: 411027

Hope you are well.

This is regarding submitted claim[protected] on 6th nov 2018 by meddiassist processing team because they have mistakenly cancelled my original claim 18184755 due to amount mismatch which is changed by meddiassist only.

I have checked status on meddiassist portal for my claim and can see the current status is 'claim processed-physical documents awaited'; however i have submitted the hard copy...

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I rahul is working in bank of baroda with employee no 91061. I was covered under corporate health insurance where in tpa was dhs dedicated healthcare services tpa india private limited wherein the app is medibuddy. I have claimed health insurance with claim no 18128848 for master takshay (My son) which is pending since 22 oct 2018. I have called customer care at [protected] and also mailed as [protected]@mediassistindia.com but didnt not get...

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Address: Mumbai City, Maharashtra, 487118

I mohammad imran khan have a claim in my spouse's name mrs nishad khan having claim number 17985120 this claim was processed in 13/10/2018 by meddy assist but the insurer has not made the processed amount yet.

Please help me get the processed/settled amount as soon as possible.

Thanks
Mohammad imran khan
Bank of india
Gotegaon branch...

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Address: Pune, Maharashtra, 411057

I am suppose to be discharged on 23/11/2018, still haven't received approval on my discharge bill submitted. Medi assist i'd: [protected], i am in the hospital from last 2 days waiting for nothing this is really frustrating when i have already suffered a lot, when i call u guys don't pick up, or reply with exact time of processing, really disappointed with your servies...

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Address: Pune, Maharashtra

I have medical official medical limit 2.5 lac for family. My wife was not feeling well in her pregnancy. As per doctor it was special case so they put her under observation and she suffered also. She was in hospital for 27 days. Before this two time she was admitted for same reason. I got mediclaim for that. Last bill was more than 1.5 lac which is still my under mediclaim limit. But mediassist did not approved. Given reason that, the limit...

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Address: Thiruvananthapuram, Kerala, 695581

Dear sir,

Name : soorya s. S
Employe id :1013269
Company : quest global engineering services pvt ltd
Quest towers, technopark campus, trivandrum
Pin: 695581

Documents of insurance claim number[protected] 4693210
Registers ticket ids: 4693210, 5085486, 5237868

After rejecting this claim, i requested them to return my original documents by registering...

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Address: Ranchi, Jharkhand, 834001

Website: Health insurance company

Dear sir,
My claim no is 16576746
It's going to be one year approx but till now there is no progress in reimbursement of mediclaim. Even though i have submitted each and every documents relevant to this, but not yet processed. People have faith on your company if you are not going to help us on time then who will take your policy and why we will rely on health insurance company.
Kindly do needful as soon as possible...

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I have submitted my 2nd claim on 3rd november 2018 and have received confirmation via sms and email stating documents received. However till date website shows no claim on file. Inspite of multiple follow-up there is no response. They are just passing my email internally to each other to respond my email. Pathetic service. Its a corporate plan. Waste....

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Address: New Delhi, Delhi, 110059

My patient was admitted in mata roop rani hospital on 29 th on november 2017 and was dischared on 5 th november 2017 .And i have followed all the process for the claim as per the rule, but after a long periond of time i have not recived my claim amount after his death also and i am deeply hopless with this company . i want my money to be reimbursed with the company my reference number is CCN# 15699841 under policy# 272900/48/2017/30500 (Emp...

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Medi Assist India Complaints & Reviews

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Complaints recently resolved by Medi Assist India customer care

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delay in claim by asking lot of queries

request

dependent not in medibuddy portal

I am not able to reach through medi assist customer care no.

denial of cashless facility for claim no. 18490109 without giving any reason

claim process is worst

claim status & clear the claim amount

reimbursement claim withheld unethically by the tpa mediassist

non receipt of approved reimbursement amount

non updated status for long time

claim not approved from 2 month

mediclaim process

claim 18128848 pending from 22 oct 2018

medi claim unsettled amount

discharge not approved from last 2 days, as approval pending

about my mediclaim claim reference:ccn# 15469681

documents are not received

delay in getting reimbursement amount

no response to emails on claim

not received genuine claim amount after death of the patient

Medi Assist India Complaints & Reviews

File a complaint to Medi Assist India

Complaints recently resolved by Medi Assist India customer care

Most useful Medi Assist India reviews

Featured Medi Assist India consumer stories

Medi Assist India reviews & complaints page 29

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