Medi Assist India — call centre personnel

Address: Ultratech Cement ltd Race course road bangalore, 560036

Today 18th July 2019 at around 8.59pm I called call center, I was able to get connected to a person after 15 minutes of waiting period. the representative was not having patience to listen and respond to my query instead he disconnected my call without completing the conversation.

We are not provided with right mail to communicate in return.

Updating of documents through portal is adviced, after login I am not able to trace from where to upload the documents.

Mails bounce back.
Its a very bad experience to claim after getting treated in a hospital with insurance. I will sure write this to our management to review about your services.