Medi Assist India — claim acknowledged but not moving further. no response on emails

Ma-id : [protected]
Ticket 8713380
Grievance ticket# [protected]

I'm disappointed that despite multiple follow ups there is no sence of ownership to acknowledge and revert.

Even after looping grievance cell, no response recieved do far.

My ma id : [protected]
Policy number: [protected]p[protected]
Policy issued by: united india insurance
Date of surgery: 16 november 2019
Type of surgery: cataracts
Claim type: reimbursement claim

I have uploaded all the documents on medi assist app but it is not yet moved further. Snapshots from medibuddy app is attached for ready reference. My policy will be expired on 14 december 2019.
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