Medi Assist India — claim is not yet settled and the status is not genuine from the portal

Address: 560016

Hello Sir,
I am Umesh, a corporate employee.
i have submitted a medical claim on 25-Jun-19 on my mother to Medical Assist who is TPA here and the main insurance company is United India Pvt Ltd.

There is no proper response on call to them and no right information available on web site on claim status.

claim tracking number is: H[protected]