Medi Assist India — claim no. 20535487 operation charge break up

Claim no. 20535487

Claim amount 77446

Laproscopic operation.
Asking for operation charge break up.

As u all know operation charge that are fixed and decided by hospital. And for that break up does not exist.

Delaying my claim for this query.
Medi assist ahmedabad local office dont pick up the call.
And call centre telling the same thing repeatedly.
On asking through e mail same answer we got multiple times.
I asked for contact number of officer for further clarification but same answer.
They are unresponsive towards our claim. We dnt get any contact number nor email for the local office or the person handling our claim.
Dnt harass customer by asking this kund of thing. You see your rating on google and play store as well. Both are below acceptable range.
Improve ur customer service.