Medi Assist India — claim not approved from 2 month

My name is pavan madhukarrao mokashi i am work with canara bank. I subbmited claim for my daughter on 29 september but till date it's was not approved. My claim number is 18097571 all required document are already submitted so why that much time required for approved claim. My claim amount is only 7559 rs. If this amount claim take this time then what we should expect from mediassist. Please help me for settled amount as soon as possible.