Medi Assist India — claim not submitted but not finalized

Address: Venkojipalem, 530022

Sir,
I am b. Raja rajeshwari working in Bank of india. I have submitted a claim no: 20516972 on received on[protected] and claim updated on[protected]. My claim was rejected on[protected] but final denial letter and documents were not sent back till now. Since it has been one month crossed but still my claim not resolved. Is it the way to process a claim and even a rejected claim for sending back if it was taking long time how you are running a company fooling and making cry for their claims??
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