Medi Assist India — delay in approval of claim no.21173343

I have submit claim no.21173343 at 1.30 pm after 2 hrs message received that please send additional document. Hospital send additional document.
I am continuously calling to company but there is no proper answer give there executives and hold call for 20 min every time.
If i have not received claim within 30 min.
I will complaint against company in court.
Ec. No.117913
Ambadas ajinath nagargoje
Bank of baroda.