Medi Assist India — delay in claim approval

Address: Medi Assist Insurance TPA Pvt. Ltd (Formerly known as Medi Assist India TPA Private Limited) CIN: U85199KA1999PTC025676. Regd Off: Tower "D", 4th floor, IBC Knowledge Park,4/1, Bannerghatta Road, Bangalore - 560 029, 560029

Delay in getting claim settlement for claim no 19707170 and 19706368 for below details. After submitting all required information still company is taking long time to settle the claim.
Employee ID 86172
Employee Name Malaya Ranjan Gochhi
Medi Assist ID [protected]
Policy Holder Canara Bank - IBA
Insurer Claim No [protected]C[protected]

Kindly look into the matters.
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Medi Assist India customer support has been notified about the posted complaint.
Jul 17, 2019
Updated by MALAYA RANJAN GOCHHI
Delay in getting claim settlement for claim no 19707170 and 19706368 . After submitting all required information/Documents still company is taking long time to settle the claim for below details :-

Employee Name Malaya Ranjan Gochhi
Medi Assist ID [protected]
Insurer Claim No [protected]C[protected]
Several times contact through email and many telephone conversation with their call center but results nothing to be happen or no progress in claim approval. Every time am getting same response that wait for 15 days for next update. For claim number 19707170 documents received on 23/06/2019 but till today no change in status, what about 15 days commit and now it's 24 days already completed. A very poor service from Mediassist India Pvt. Ltd and am totally depressed from the process of claim timing delay

Kindly look into the matters.
 
1 Comment

Comments

As hospital is not in panel as per your record (Cash less facility not provided)
I applied for that

At the time of payment you deducted hospital discount
I don't understand why you deduct this

Again questioning when there is no lesser room in hospital so deduction as per room rent is not understandable

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