Medi Assist India — mediclaim reimbursement fake policies

Address: 413512

I am consumer of medi assist health policy, last month i blessed with baby girl and for 1 month my baby was in nicu and was in critical situation. When i admitted, the hospital said you need to you go with reimbursement we dont have cashless system. So i intimated medi assist and after billing when i submitted my file medi assist said you need to register your baby in same month when the baby born. No where they mentioned this in their enrollment policy and they also not intimated me when i was taking policy, they simply said you just need to submit the documents and get the reimbursement. Now they are rejecting my claim by showing this fake policies to me. Also i ordered medicine from medi assist that also not delivered and now after 2 months when i raised complaint they are saying that your prescription is not having doctor name and bla bal as they have already confirmed me the order number.
This is such fake company and making fraud with people using fake policies.