Medi Assist India — partial claim[protected] put on hold

Claim number 17924794
This is a partial claim. We have provided signed claim form, attested hard copies of other tpa, original receipt of excess amount paid. Yet claim is put on hold for second time asking me to provide itemwise breakup. This was provided on 29th sep, yet again claim put on hold, again asking to provide itemwise breakup and hard copies. All this is provided. I called call centre and it was hell. I was harrased to a point where i felt it's better to die than ask for claim
Tkt # 4830957 gives all details of my experience with call centre.
Tkt # 433979 gives details of how irresponsible execs and claim team is.
Btw none of my tkts are attended and still open.
I have lost hope and almost in depression as i will be loosing my hard earned money.
Hope there is one soul listening.