Medi Assist India — pending claim reimbursement

Address: Shimoga, Karnataka, 577201

I have sent all the required documents as you have requested on 29/04/19 i got a reply that you will proceed,
On 01/05/19 again you have requested for policy details, hence i have provided and attached the policy copy (Really it's a silly query, though its basic details u could have in your database). I have also sent a clarification letter form maax super speciality hospital shimoga regarding credit bill receipts instead of cash bill and cash paid receipt also. My transactions regarding reimbursement is since march 23rd,
You have paid the partial amount and remaining rs.5490/- not yet paid for reimbursement claim no.98078675

Neither not responding for mail or call nor closing the ticket.. It might b small amount, money is valuable.