| Address: Jalandhar, Punjab |
Dear customer service department,
With reference to the below mail, i want to state that we have been taking the insurance of my mother smt usha bahri since about last 5 years and have put claim reimbursement of her recent emergency hospitalization when she was in acute pain. Unfortunately the claim has been refused saying it was chronic problem.
As a doctor myself, would like to state that my mother was doing very fine, active and mobile and also lived with me in mumbai for few years and done air travel also. Only recently she suffered from acute severe pain and could not move at all when i got her admitted in the hospital as she was on complete bedrest. She was investigated and treated to manage her severe pain. Any hospitalization requires investigations and treatment as prescribed by the doctors which was done but still claim was refused.
Humbly request you to kindly clear the claim, else the whole purpose of taking insurance cover for any person is futile. The claim id number given in trail mail. Also pls find attached further statement from the treating doctor/hospital.
Looking forward for a prompt and favorable response!
Thanking you in advance!
Kindly note: i have sent email to,,
Subject: re: denial of claim 18784682 under 131102/48/2019/6057 on tue, 26 mar 2019 16:38:04 but it bounced back, so sending again at this portal.
Pls acknowledge the receipt of my mail.
Regards,
Reema
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