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My Flower Tree Complaints & Reviews

www.myflowertree.com
1
Updated: May 14, 2024
Complaints 1118
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39
Unresolved
1079
Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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19
refund not processed upon order cancellation
6
My Flower Tree order-827484 not delivered
4
Bad quality, no customer support, delivered 28hrs late.

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my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 18

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A
ajaykumar444442
Dec 10, 2021
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Ordered cake in the morning

I viewed plenty of gifts on your Instagram and ordered cake in the morning. I loved the cake it was in the flvr pinapple. Good job myflowertree...
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P
Prempal63952033
Dec 10, 2021
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Tasty Sugar Free cake for Grandparent

Tasty Sugarfree cake for Grandparents I sent a sugarfree cake to my grandparents in Kolkata from MyFlowerTree on the occasion of Grandparent’s Day. They were very happy and loved the cake....
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Dr. Pravin H. Salunkhe
Dec 8, 2021
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Complaint about chatting and fraud from my flower tree company

I have ordered yesterday on dated 07/12/2021 on occasion of aniversary to make my wife feel special but they guys are very pathetic they don’t have emotions. I wanted to wish my anniversary day to my wife but they guys charge it but didn't deliver it.

My flower tree with teddy, they guys didn't have picked my call no response from my mail, all time customer care number goes busy. They are cheating people. Don’t ever buy...
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U
Urmilapal991
Dec 8, 2021
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My brother liked your vanilla cake

I ordered a vanilla cake for my brother from the saite and we got it in a hour. The ckae was very delicious. My brother liked the cake very much and he was very happy. Thanks you for this tasty cake....
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G
Gs3924184
Dec 7, 2021
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Your Sugar Free cake is really tasty

I sent a sugarfree cake to my grandparents in Kolkata on Grandparent’s Day. They got my cake timely. Also, they are very happy to get the cake and they loved the taste of that sugar free cake....
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G
George Godwin
Dec 5, 2021
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947523 - not delivered in paid Time slot

I have paid extra money to deliver within the time slot. But there is no update on the item delivery status.
It's cheating.
Poor customer service.
Customer service don't know where the item is.
No new time slot provided .
No update on the newthe item will be delivered. Status is still in preparation.
All they say is ASAP....
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S
Simrank97
from Dehradun, Uttarakhand
Dec 4, 2021
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The item is broken

Firstly I have received the order very late without any update and when I received it the item was broken into two parts...
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H
Hemant Sankhe
Dec 3, 2021
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Order no 946014

I have ordered cake chocolate and greeting card for my daughter's birthday on 2 December 2021 from mayflowertree.com.
Till today this product is not delivered. The cost of the product is Rs.943
I want my money back....
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H
Hemant Sankhe
Dec 3, 2021
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Product not Received order no 946014

Website: MyFlowerTree.com

I have ordered Cake chocolate and greeting card from this MyFlowerTree.com site. for my daughter's birthday. I have placed this order with same day delivery instructions on 2 nd December.
After trying so many times I got to connect with the customer service representative on given no [protected]. I have requested them to deliver the gift on time as it's my daughter's birthday. They also assured me that the gift will get deliver within...
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K
Khageshs67
from Ghumarwin, Himachal Pradesh
Dec 2, 2021
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Item received different and poor

Order ID :- 945913

As i have ordered 01 Vanilla cake and 5 nos. Dairy milk Chocolates but when item was deliver it found totally different i received 01 simple pine apple cake and different chocolates. This is very poor experience with My flower tree.

Also, when i complaint to customer care they are not entertain customers and drop the call in middle.

Totally destroy my event. Total waste of money...
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J
Jggbnkj
from Jammu, Jammu and Kashmir
Dec 1, 2021
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Not delivered order 944751

My order for 30 Nov was not delivered . I received an email saying the delivery guy had an accident and the product got damaged so it’ll be rescheduled and delivered on 1 dec. it is 1 dec today, the order status shows delivered but the person that it was supposed to be delivered to hasn’t received it . Please either refund or deliver ....
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G
gowri45
Dec 1, 2021
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Have not received my cake order

Address: shop no.1 ATR complex, HAL Old Airport Rd, Murgesh Pallya, Bengaluru, Karnataka 560017
Website: www.myflowertree.com

I have ordered for a cake worth around 1300 Rs. I have not received the cake and i got the fraudlent message from myflowertree that my cake has been delivered. I want my money back. My order id is 945113...
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S
Simrank97
from Dehradun, Uttarakhand
Dec 1, 2021
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Order not received and no body is contacting

This is to bring into your notice that I have ordered plants from your website and I opted for delivery on 24th November but I have not received and also there is no further movement in the order please resolve this issue as soon as possible
Orderid-938516...
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R
rajk043306
Nov 30, 2021
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Tasteful and fresh cakes

I ordered cakes many times from your site and every time it made the day delightful. My family and friends and very pleased to eat the cakes that i ordered from your site. So this review is to thank you for the tasty and fresh cakes....
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R
Rohitkbly
Nov 30, 2021
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Thanks for time delivered

It was my first time that i was not with my wife on our anniversary. So i sent her gfts and cake from your site. Thanks to your delivery service she received my gifts on the evening of our anniversary. She is very happy with my gifts and cakes was also vey good....
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U
usman.5friend
from Bengaluru, Karnataka
Nov 30, 2021
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Ordered cake Online Undelivered and no support got cheated on my order

Address: www.myflowertree.com

I ordered cake 2Kg Theme cake for my guests at home vide order #940824 dated 24th November 2021 with My Flower Tree website.

Initially the order was delayed, but later when I checked the status It showed delivered.
when I tried reaching the customer support on[protected], no one responded so filed online complaint. But the support team only responded as below
"""
Dear Customer,

Thank...
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A
ajaypbt1995
Nov 29, 2021
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Loved Your Fruit Cake!

Your fruit cake is very tasty and my parents liked it. The fruits used on it were fresh and tasty as well. My parents really liked the cake and it is very healthy for them....
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K
kprasoon
from Pune, Maharashtra
Nov 29, 2021
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Order not delivered and purchase amount not refunded

Address: https://www.myflowertree.com

I placed an order Birthsday cake and a Bouquet (Order ID: 933135) on 9th Nov-21 to be delivered on 18th Nov-21.

The item not delivered on due date inspite of several calls on 18th Nove to the customer care.

Later the customer care informed me that there was a n attempt to delivery the order not on one was there to receive the order, which is a clear lie.

Through email the customer care infomred...
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C
chandra7505895815@gmail.com
Nov 29, 2021
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On time Delivery

You guys are so fast in delivery. I sent gifts to my grandparents in another city Mumbai. They got my gifts on the next day. It was really the fast delivery that i have seen....
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G
graminads750
Nov 29, 2021
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On time gift delivery

I sent a personalized mug to my girlfriend on valentine from MyFlowerTree. They delivered it on the same day. The mug was also good quality and she liked it very much. Thank you....
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