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My Flower Tree Complaints & Reviews

www.myflowertree.com
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Updated: May 14, 2024
Complaints 1118
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39
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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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19
refund not processed upon order cancellation
6
My Flower Tree order-827484 not delivered
4
Bad quality, no customer support, delivered 28hrs late.

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my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 56

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A
ankit_2k
Feb 14, 2015
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worst service ever.

Address: Hyderabad, Andhra Pradesh

they have played very well with the emotions of people. i am very unsatisfied with the service which they have "still failed to provide". i had ordered through order no. 200339 for mid night delivery for which they even charged me. but no delivery has been made till now. and even i have had no communication from their side. and when i call all my calls go unanswered. if it is not possible for them to provide any service they atleast they...
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R
roopstwin
from Allahabad, Uttar Pradesh
Aug 1, 2014
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regarding asking for extra 290 rs at end moment of delivery

sir i have order a cake on 29 july 2014 from website www.myflowertree.com for my sister at muradnagar, ghaziabad(kavita chauhan w/o nishant chauhan, gali no 21 brij vihar colony muradnagar up) on occassion of her birthday for 1 august 2014.my order number was mft17893 and product code was i d 843..while ordering first they declined order due to server error conectivity i netbanking ...i reordred cake then chaeck my balance my amount 723rs...
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H
Hrishikesh Tiwary
from Ahmedabad, Gujarat
May 11, 2014
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Emotional Loss, They have not delivered my order on Mother's Day

Address: Mumbai City, Maharashtra

I ordered flowers and cake on 11th May on mothers day for Jamshedpur. According to them they were supposed to deliver in day. but they even failed to deliver their end timing 8 PM.
I kept on calling and checking status online. i wasted my entire day being restless and feeling cheated and feeling
very bad that every hour i kept on calling my moM that did she received something.
Its going to be 9: 30 and i lost hope.I mailed...
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S
Saurabh.Agr
from New Delhi, Delhi
Feb 14, 2014
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Order not delivered, no response on mails

Address: Dehradun, Uttarakhand

I ordered through their website (order #MFT154011) which was scheduled for delivery on 13/02/14 and it has not been delivered today. It was a very special occasion of first anniversary of my sister and these people seem to have ruined it for me.

There's no one picking up the phone on customer care service center either to help me know the status. Not even guys who should take new orders.

I don't know...
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B
beena2 singh
from Delhi, Delhi
Feb 14, 2014
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flower quality is very bad and delivery not on time

Address: Gautam Buddh Nagar, Uttar Pradesh

I have very bad experience with my order No - MFT156870 today . The receipt of this order called me back and said that the flowers were completely dad flower was about 2, and 3 days old.And worst part is no one will pick the call and another no is switch off.

Highlight here is be paided 350 rs. Extra to deliver on 14th feb.

Please let us know how to get my money back....
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S
santy55344
from Mumbai, Maharashtra
Jul 10, 2013
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Poor Quality Flowers Delivered

Address: East Patel Nagar, Patel Nagar, New Delhi, DL 110008, India, Mumbai City, Maharashtra
Website: www.myflowertree.com/

Hi there,

I had a very bad experience with my order MFT119247 today. Ihave been a long time customer of MFT and this is the first time i am facing this issue in quality.The Recipient of this order called me back and said that the flowers were completely dead flowers as if it was about 2-3 days old and only 10 flowers were delivered instead of the 20 ordered.i am deeply embarrassed when i heard that since i always use your service...
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Swati Chopra
from Mysore, Karnataka
May 12, 2013
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order not delivered

I had placed an order at myflowertree.com for flower delivery to my mother for 12th May 2013. The order ID was MFT111102. This order was to be delivered before 12 pm. Till 3 o'clock nothing was delivered. I kept on calling the helpline but could not get through. When finally I gor through, I got a very unprofessional response from their executive who was not even keen to hear me out. She kept on saying that order would be delivered by...
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pankaj347
from Mumbai, Maharashtra
Mar 20, 2013
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inferior quality of product

Address: Patna, Bihar

I had placed an order no . MFT103523 to deliver on 08/03/2013 at Patna. I had ordered a Black forest eggless cake with a flower bouquet but I received a foul smelling cake which was not fresh and of inferior quality.
The cake was served from Ferns & Petals. My relative approached that shop to complaint regarding that. Instead of accept their fault they mid-behaved and threw the cake in dustbin.This is ridiculous. I would like...
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N
Neeraj Sharma
from Mumbai, Maharashtra
Feb 18, 2013
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Fraud by MyFlowerTree.com

I have placed an order on the website www.myflowertree.com, for valentine day gift delivery. I bought flowers for which site charged me extra Rs 300. But on valentine day they didnt deleivered the flower stating the reason that they have accepted too many orders to fulfull them. They tried to deliver flower on 15th Feb at 6 PM which my fiance refused to accept since it was not delivered on time. They charge premium for exact date delivery....
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A
Admajumdar
from Mumbai, Maharashtra
Feb 16, 2013
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Bouquet not delivered but debited with charges

Address: Mumbai City, Maharashtra

I had booked a bouquet for delivery on an online portal called "My Flower Tree" on 13th Feb for delivery on 14th Feb. The portal promptly charged me for the goods and delivery of Rs.1525 and this product has still not got delivered Order No. MFT99429). I have since then, been calling them and sending emails relentlessly but there has been simply no response. I want a refund of the said charges for the company not fulfilling its...
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A
anujsarin
from Mumbai, Maharashtra
Feb 16, 2013
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Fraud company

Address: Mumbai Suburban, Maharashtra

I had placed an order for deliver of a bouquet on MyFlowerTree. The order form on their website asks for a deliver date and gives options for time of delivery. I had selected for delivery in Mumbai on 15th before12noon and settled the payment using my credit card.
The order has not been delivered till now. Their website provides 2 contact numbers India:+[protected] or[protected]. Both numbers are either not reachable or ring...
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bhaskar naidu
Feb 16, 2013
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Fraud service

Address: Karnataka

My Flower Tree is a Worst and Fraud service. These guys are cheaters. Dont use this service and End up loosing your money and hopes. I ordered(MFT100044) roses and teddy for Feb14th and it was not delivered yet. I send complain mails and no one is there to respond. And Worst part is no one will pick the calls and another number is switch off.

High light here is we paided 450 Rs Extra to deliver on Feb14th.

Please...
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J
jhorrell
from Mumbai, Maharashtra
Feb 15, 2013
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Non delivery and no contact

Address: Mumbai Suburban, Maharashtra

This online service is completely inadequate. I ordered flowers for Valentines Day and they NEVER arrived. I got a text the next day saying delivery was successful which was a complete LIE. The flowers were not delivered.

The website has a phone number which cannot be reached and the email contact has not replied.

I am recommending to all my friends to stay away from this service.

If anyone from...
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S
sunvijayan
from Pune, Maharashtra
Dec 19, 2012
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Pathetic service

Address: Maharashtra

I placed an order with myflowertree on 13th November and wants the delivery til evening but did not happened. When called to their customer care team, the service provided by the agents were patheic. one of them named archana was down to earth. She dont even know how to deal with customers. She was so arrogant & not listening to anything. Spoke to their senoirs, ask him to call back but he never turned up..They assured me that delivery...
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P
prasadnikam
Feb 14, 2012
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Apart from receiving your confirmation delivery mail, this assignment of flowers in not delivered to addressee

Address: Pune, Maharashtra

I had booked your service for flower delivery yesterday mid-night which where supposed to be delivered yesterday only. These flowers are not yet delivered ! and to my surprise i have received confirmation delivery mail ! but in practical this assignment of flowers in not delivered to addressee! I have also completed formality of payment and same has been credited to MFT account. I tried calling there call center no but no response as of...
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Y
yuva_123
Oct 14, 2011
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Bad Service

Address: Tamil Nadu

Hi

I have placed an order with My Flowe Tree and here's my experience

1. Dont get deceived by the Site .
2. Dont Order with Them

They have comitted to deliver it on time, when i call them they say its chennai sir , we dont know sir but we will deliver sir. I lost hope with these people.

No response to my emails
No response to my questions. same answer order...
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D
Dratumz
from Noida, Uttar Pradesh
May 8, 2011
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Very Bad product and service

The company is very accommodating when you call them and try and very prompt with text messages but the service and the quality of the product was terrible.
I had ordered flowers and cake combo for chennai and mumbai . The flowers shown and delivered were very different and the message I asked them to write on the cake which was extremely dry was not written .
Mumbai flowers were not delivered till 5 pm .....
The company...
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A
Abhishek2105
from Satara, Maharashtra
Aug 26, 2010
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Bad quality product

Address: Maharashtra

Hi,

I had done online shopping for gifts, chocolates and flowers from myflowertree.com and they had ensured that they will do prompt delivery and had also assured me of the quality. Thus, I went ahead and made payments to them 10 days in advance so that the delivery is smooth. But they cheated me, just few hours before the delivery had to be made, they called me and said that the Ferrero Rocher chocolates (Priced at Rs.899)...
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