Claimed

Naturals Complaints & Reviews

www.naturals.in

1

Updated: Jan 18, 2024

Complaints 316

Resolved

16

Unresolved

300

Bad 😕 It seems that Naturals has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Naturals

Having problems with Naturals?

File a complaint and get it resolved by Naturals customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hair and Beauty Salons

Naturals

Recently resolved complaints

View all complaints

Hair colour and hair cut services

Unprofessional handling of customer causing public embarrassment and deficiency in services

Billing and discounts

Spoilt hairstyle

incorrect bill and amount charged

Most useful reviews

Using Expired Products

hair dresser was not skilled.. i lost 50 percent of hair after hair highlights

Highly disappointed by the service offered by nagercoil chettikulam branch

refusal to accept the membership card

charged tax of 18%

Featured stories

Issue with billing and service

Naturals reviews & complaints page 12

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Chennai, Tamil Nadu

Naturals in dhandeeswaram velachery is one of the worst parlour i have ever visited. Basic service threading was done horrible for me. The labour named seema done the worst job and the owner of the salon didn't treat me well indeed. Lethargically they told me not to pay bill for the service instead of apologizing. Basic manners is not with them. I will never visit or suggest your salon anymore...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 6000053

Visiting ambattur red hills road, chennai branch for about 2+ years now. Only the person billing knows tamil in the particular branch.90% people who comes here knows only tamil and english whereas the persons giving services doesn’t know both. What are we supposed to convey and how are we supposed to convey. Not sure about ladies section but it’s how it is in gents section even after so many complaints. The service provider has to know...

Helpful

Found this helpful?

Write a comment

Address: 500009

I've visited the naturals salon west maredpally on november 27th.. N was charged tax of18, %.. That was my first n last visit to that place. Whereas lakme just charged 6% tax. Charging a customer of 18 % tax is #. 18% tax which is near to 700 bugs. ð£ð£ð£ my bill was 3500 n they made it 4150 by adding the tax. And u doubt on the guy working over there. As he was only one taking care of the bill.....

Helpful

2 other people found this review helpful

2 found this helpful

Address: Chennai, Tamil Nadu, 600095

Recently i visited naturals maduravoyal branch and i am still thinking why did i go there. Had taken service for eyebrows trimming, the girl who did the service was just a beginner, i had to sit for 30 min to do eyebrow trimming and she is so unsure of what she's doing. They can't even hire a person who knows the work. And i came to know that i don't provide bill whenever you go, but still they collect tax. Very very worst and they are cheating...

Helpful

Found this helpful?

Address: 560048

I went for waxing and they screwed my skin and sent with burnt, black patches on skin. Such an pathetic service from naturals even after paying 5k n above bill. When spoke to manager they just gave me no marks cream to apply which didn’t work and they never bothered to check with me about their mistake. I was quite even after 1month i still have the same problem and they don’t respond to my concern. Now next month is my wedding and the...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560075

Incidence occurred in naturals, jeevan bhima nagar, bangalore.
Naturals is running a new year scam. I utilized services worth 1680, was asked to pay 2065 with tax (Unsure how 18% tax resulted in so much). When i produced the coupons for 2018, first i was denied telling i can't use both coupons at one go (Which they conveniently misinformed me the previous month while they asked me to take services worth 2017 rs).
Later they...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Website: www.naturals.in

I was in a hurry and i had my own plans so i called up naturals, nagarbhavi half an hour back and booked an appointment with my regular person so that he has to be free.. But here i faced an harrassment with these people there was no availability of that particular guy he was busy with some other customer...
No proper response from the staffs... Seriously, never expected this from naturals... Why was that... Pls is there anyone to...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600087

I took hair cut to valasaravakkam branch and they cheated me very badly. When first time i went there for the hai cut and trimming they charged me 254, but next time i went the staff where changed and they charged me unwantedly, when i asked them why it’s like that, even i told them that i took hair cut before also and they charged me 254, then why are you charging me 437 then they didn’t replied anything and then one guy told me like...

+1 photos

Helpful

Found this helpful?

Write a comment

Last saturdayi took my daughter for hair styling in naturals, 455, r. K. Shanmugam salai, for the first time. On the previous day itself i enquired with them.
My daughter has hiplong hair. We just wish to trim it. We wish to go for feather cut.
But the lady attended us, convinced us layer cut would suit my daughter's face.
Though we didn't have any idea, we believed her and our only request was, didnt reduce the length...

Helpful

Found this helpful?

Write a comment

These people force us to take extra unwanted services and charge so much for them and torture us to buy their useless products. No wonder no one goes to that branch. Waste. Receptionist especially donât know how to talk to customers and even threatens customers with other health problems degrading them about their hair. Useless # #. Dont know how they are still operating without closing down...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110019

Website: www.naturalscrpark.co.in

I visited naturals unisex salon in cr park on date friday 27th 2017. I had done hair color and a keratin hair treatment. Sunday morning the salon person washed my hair and made them straight using dryer.
He asked me to buy the same shampoo and conditioner as he said using this shampoo you can carry this treatment for long time. But he didn't asked me to use this shampoo only. On 31st i went to goa and next day i washed my hair for...

Helpful

Found this helpful?

Write a comment

Address: 600091

Website: www.naturals.in

One of worst saloon that i have ever been. I went for beard trim and he screwed up the entire beard with pathetic cutting. Naturals service is now pathetic and no professionals. Whoever did wasnt professionals. I kept beard for 3 months to make good style and finally ended up shaving due to naturals.
The person who did made me to close the eye and didn't make me to see while he was trimming....

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560049

Website: www.naturals.in

Sited naturals which is located in buterhalli, bangalore... I had been there for eye brows and i haas to wait for 30 mins and very poor response, after that one lady came and immediately delete started cutting my eye browser without removing extras which missed my shape totally... Her name is mona.. I told her this is not the way... She is very rude and making me to sit again and she want to do later i have to check... She is not listening...

Helpful

Found this helpful?

Write a comment

Address: Guntur, Andhra Pradesh, 522007

I have visited the salon, the rate shown in menu was 700 later i told i will be charged with a bill of 1000 due to length of my hair than i was charged with 1180. I dont understand why the management is nt clear about the things and charges its kind of fooling a new customer. They must clear the issues before providing the service how the amount of 700 been raised to 1180...

Helpful

Found this helpful?

Write a comment

Address: Ernakulam, Kerala, 682037

Today i used service from naturals salon kakkanad kochi.
I had a very nice hair cut from first stylist and as she got busy in a regular customer later my styling was done by another stylist. She was very rude and used heat in high intensity. I was feeling uncomfortable by that. But i thought of keeping quite as i tgt of not creating a scene. Then this stylist tell her co workers in the shop that this lady is having problem and started...

Helpful

Found this helpful?

Address: 500091

Hi, this is prabu - i have scheduled a appointment at 11.30 for a concern person name akshay. I aske i have travelled 10 km for this saloon to reach and then they are telling he is leave for today. I asked the manager name : madhu, you might have intimate me before? He dint respond properly. He dint feel guilty. Such a worst experience i ever had
https://maps.google.com/maps?client=safari&hl=en-us&dcr=0&um=1&ie=UTF-8&fb=1&ent...⇄

Helpful

Found this helpful?

Address: 506001

Website: Safari

I am jeevan i am regular customer for naturals saloon but today the service so bad they not even caring the customer and even the head of the branch was too careless you need to take a serious action about this. Actually i take an oppointment at 7pm for oil massage. At 7pm i was in naturals saloon. The person have told me to sit in chair he put some half oil on my head and left me i was waiting for 30mins but he was not coming. The person...

+2 photos

Helpful

Found this helpful?

Address: Bangalore, Karnataka, 560034

Website: www.naturals.in

I have visited last month for facial, pedicure, waxing. When i asked for the price they informed waxing is 400 and underarms also less price. But when billing they informed me it's 460 and 180. When i asked for using the 1947 coupon since i have taken service worth 3000 they told they can't redeem now (In other naturals parlous they accept). I went calm and paid my bill. The pedicure service is horrible. Not an experienced or professional...

Helpful

Found this helpful?

Write a comment

Address: Kanyakumari, Tamil Nadu

Naturals in nagercoil having a very poor customer service... I have pre-booked at around 7pm for a schedule after one that's by 8pm.. Since 1hour is my traveling time to reach... When i reached they made me wait nearly 1hour... And didn't made excuses to attend some other customers... I don't know then what is the need on pre booking option provided. Can anyone take look at this issue......

Helpful

Found this helpful?

Write a comment

Address: Coimbatore, Tamil Nadu, 641 008

The hair dresser of the naturals at ram nagar in coimbatore is not good to handle even the scissors and cut my neck. He also made my hair very ugly. Please take required actions so that i will be able to continue my regular hair cuts at naturals and request the management to take prompt actions against such ineffective labours in the naturals shops to give quality service to customers...

Helpful

Found this helpful?

Write a comment