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Naturals Complaints & Reviews

www.naturals.in

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Updated: Jan 18, 2024

Complaints 316

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16

Unresolved

300

Bad 😕 It seems that Naturals has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hair colour and hair cut services

Unprofessional handling of customer causing public embarrassment and deficiency in services

Billing and discounts

Spoilt hairstyle

incorrect bill and amount charged

Most useful reviews

Using Expired Products

hair dresser was not skilled.. i lost 50 percent of hair after hair highlights

Highly disappointed by the service offered by nagercoil chettikulam branch

refusal to accept the membership card

charged tax of 18%

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Issue with billing and service

Naturals reviews & complaints page 13

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Address: Hyderabad, Andhra Pradesh

I have a membership of naturals. I had gone to naturals, vidyanagar (Hyderabad). I had a hair length till my shoulder and i needed it to be trimmed off. The staff constantly told me it would be like changing my whole hairstyle. After talking to the manager, she agreed on trimming my hair. I live quite far therefore after leaving the salon i noticed that the hair was uneven and improperly cut. I had to go back again for the trimming. It is...

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Address: 560047

Hi had gone to do threading waxing and facial at naturals koramangala. They asked me to go for waxing first. The girl was new and didnot know how to use the wax. She was not using enough wax. And when she was it was very hot. I asked her to be careful but she kept using the hot wax telling me i should for for some costly veta wax instead. She burnt me at 2-3 places and now i have a lump under my underarms.

Dangerous, bad service....

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Address: Bangalore, Karnataka, 560100

Please note yesterday i did spa and waxing in naturals (Ananth nagar). I choosed the dryness spa for rs. 1500/-. The spa was good. She kept it for 1 hr as well, but did not feel right with the procedure. Here's why.

1) first she washed my hair with normal shampoo
2) then she applied some cream and massaged for 15 min.
3) when it came to steam my hair she kept for 2 min stating that my hair was dry and steam will...

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Address: 560035

I took my kid for a hair cut today to naturals salon at sarjapur road bengaluru. I asked for the rate at the beginning and once the hair cut was over they proceeded to charge me 3 times over.

The receptionist had changed between the initial enquiry and while the billing was done. The new lady at the reception simply looked at the customer history and billed what my wife had paid earlier without questioning. The bill they gave...

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Website: Naturals

Hello, i went to naturals for hair cut. Before hair cut i had a very long hair. They did layer cut one layer long length and another layer length is not reached my shoulder also. With that short hair i am looking very ugly. And when doing hair cut, they cut my very long hair and took. They didn't concentrate as whether that hair cut suits for me or not. Finally at the end they said this hair cut suiting you very well and after one hair wash...

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Address: Bangalore, Karnataka, 560021

Website: Customercomplaints.in

I had been to malleshwaram naturals unisex salon, few days back for hair straightening but the staff came up with smoothening with out our knowledge. I was seriously disappointed with the service. The stylist burnt my hair and the frizzy on the hair is worst than it was before. When i went for my first hair wash after smoothening, i told him about the problem of the hair which was not done professionally, he completely denied that it was...

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Address: 110091

I am member of natural salon, but this my second that I had worst experience. I have taken services for facial and waxing. My full face have small white patches and underarms are fully burnt. When I called them to complain same thing they advised me to put alovera gel. Its been 20 days and my underarms have no healing and burning all time. Full scene tone got black.
I have taken services in Mayur Vihar delhi. Worst place. Useless!...

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Address: 641037

Hello,
I am writing this email with great frustration regarding our experience at one of your parlours at coimbatore-Siddhapudur branch. We had gone for our son's (10yrs) haircut and were attended by a manipuri staff who under stood very little hindi or English leave alone tamil. During the haircut, the staff was very rash and my son complained of pain while using machine, so I requested them to use scissors and be gentle and to use...

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Address: Dakshina Kannada, Karnataka, 575002

Website: www.naturals.in

I have membership of naturals salon and I have been using it from last 3 years. I was utilising services at Mysore and Manipal and never had any complaints on either of the branches. But today when I visited Mangalore salon I really had a very bad experience and couldn't digest the words spoken by the cashier Darshan. He spoke to me in a worst behaviour without me uttering any word to him. As always I told him my mobile number while billing...

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Address: New Delhi, Delhi, 110017

I went to saket Naturals unisex salon, Saket few days back for hair smoothening. I was seriously disappointed with the service. The stylist burnt my hair brutally. When I went for my first hair wash after smoothening, I told him about the burnt section of hair, he completely denied that it was not a mistake and that these things happen for colored hair due to bleach. And there is nothing he can do. He said that if I want to get my colored...

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I understand customer dis satisfaction towards d service rendered by d natural staffs. But being a Assistant Manager who s supposed to manage things around, d lady was dying to get d bill amount from d customer before completing d service. I had been to Ananthnagar naturals parlor to accompany my sister who wanted to get a hair cut done and was waiting out with my 1 year old baby. The So called "Assistant Manager" was insisting me to get...

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Address: Palakkad, Kerala, 678004

I'm saritha from palakkad i had my hair straightened on march 08, 2017. Doing it for the first time i perfered a reliable and expert personnel for this. So i enquired at your outlet in coimbatore they informed me rs.5000/- plus tax and a kit containing shampoo, conditioner and serum. But i didn't have to spend there i opted palakkad. This people at palakkad charged me rs.9000/- incl. Tax they did not give me the pack nor they mentioned me...

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Address: 600078

Website: www.naturals.in/our-salons

Today I went to the Natural's Salon nearby my home upon hearing from some of my friends that they are providing a haircut for a meager amount of Rs.1.
And instead as for my surprise found out that the staff working over there told me that no such offers were available in their branch.Hence had to bear all the expenses and also the haircut was not upto the mark. I hope Natural's know that their reputation is at stake. Hence want a Justification...

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Address: Chennai, Tamil Nadu, 600090

Website: Www.naturals.in

I did my hair styling from naturals Besant nagar branch Chennai, this lady was introduced to me as 15 years exp in hairstyling... I don't know what experience really she S holding.. I had my hair till my hip, I requested for long layer cut and asked them to maintain my hair length strictly many times., but she cut my hair til shoulders and said this suits me.. She curled my hair stating that it S lengthy but due to length it look short, the...

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Address: Pondicherry, Puducherry, 605001

I visited there for layer haircut which is priced at 600 plus taxes. I very new hairstylist just trimmed my hair and said it's done. He said it is feather cut. After that we complained to the manager so he got a new stylist after 1 hour. He gave the layer cut but not at all upto the mark. And then they charged me for creative cut that is 900 plus taxes. The behaviour of manager and staff all were very very rude.
Please do not visit...

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Address: Hyderabad, Andhra Pradesh, 500090

Website: www.naturals.in

Very very wort services. I had pedicure, Hair cut, Head massage, Beard trim. The service is worst. Nails were cut incompletely. The behavior of the receptionist is arrogant and very disrespectful. They charged me for card (purple card) without even letting me know about it prior. And no bill provided for the card purchase. The discount provided was very very low value....

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Address: Chennai, Tamil Nadu, 600042

Went for hair cut. Total after purple member disc was 120. Aftr tax final amt was 138 (120+18 (15% of 120).

Here comes my doubt?
Service tax is 14.5 % currently. But they charge 15 % to all customers.

Could someone clarify me pls.
If they charge 0.5% extra to every customer. They probably would loot lot of money knowingly to their packet. Can someone look into the matter....

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Address: 560100

Website: www.naturals.in

I got my eyebrows done from Ananthnagar Bangalore naturals service centre. It was the worst service ever that was done to me. The lady employee who was doing the service made one of my eyebrows curved, and the other lift . The length of the eyebrows was also not equal and the difference can clearly be seen. Moreover there were rashes on the skin. She did it too harsh, I am not able to resist the burning sensation. And added to this, she is...

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Address: Bangalore, Karnataka

Website: Www.naturals.in

I have taken facial frm naturals janvary 13th kormangala firsblock where swapna beautician checked my skin and sugested me ans told me to take complete package and made me to take membership as well which costed me 9, 200 rupees that day itself beautician did facial next day itslf I got lot f pimples and patches my face bcm so ugly and I have to consulted dctor and told me because of facial I got this this is experience they have customer...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

Website: www.naturals.in

I went for the first time for this parlor in sector 62 Noida for the haircut as well the clean up. In result, the face clean up turned out to be very severe as they burnt my nose by waxing my nose and then applying face packs over it. Upon asking for some deductions in the bill, the in-charge of the store started yelling at me. Rude service and the service wasn't satisfying either....

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