Submit a Complaint
Claimed

NeetaBus.in / Neeta Tours & Travels Complaints & Reviews

neetabus.in
1.8
Updated: Nov 13, 2023
Complaints 243
Resolved
85
Unresolved
158
So far, so good. NeetaBus.in / Neeta Tours & Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope NeetaBus.in / Neeta Tours & Travels will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to NeetaBus.in / Neeta Tours & Travels

Having problems with NeetaBus.in / Neeta Tours & Travels?

File a complaint and get it resolved by NeetaBus.in / Neeta Tours & Travels customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Travel Agents
NeetaBus.in / Neeta Tours & Travels

Recently resolved complaints

View all complaints

Most useful reviews

1
Miss behave and abusing words by Bus Conductor
1
Bus driver service
0
refund ticket amount

NeetaBus.in / Neeta Tours & Travels reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
moyal bobby
from Mumbai, Maharashtra
Aug 20, 2014
Report
Copy

Bad Experience with Neeta Volvo

Address: Udaipur, Rajasthan

i have booked the ticket from Udaipur to ahmedabad through your bus service keeping in mind that Neeta travel provide best bus service with comfortable & hessle free journey experiance.

But thing were totally ooposite as soon as i board your bus no. MH-04 G-9908.
F5 seat was getting heat from backside ( may be becau of engine). So i was not able to lay down by back.
The bus design is so unconfortable that...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
canav91
from Mumbai, Maharashtra
Aug 17, 2014
Report
Copy

Serious Complaints against Neeta Bus Service

Address: Mumbai City, Maharashtra

I am very hurt and disappointed with the Neeta Bus service. I had taken to and fro ticket of myself and my wife for Mumbai and Mahabaleshwar, below are the details. Ticket from Mumbai to Mahabaleshwar, PNR No: 20044578 Seat: C1 & C2 Date: 7/8/2014 Time: 9.36 p.m. Boarding Point: Dahisar (E), Gokulanand Bus No.: MH-04-FK-1617 The bus was to come at 9.36 p.m. at Dahisar but without any intimation to me, at came at 10.30 p.m....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
djk82
Jul 18, 2014
Resolved
Report
Copy
Resolved

Pathetic service

Address: Mumbai City, Maharashtra

I too travelled mumbai to Jamnagar on 11 July 2014 from Neeta Travels the bus scheduled time was 10 pm it came at 11.30 pm, bus halted for dinner at 12.15 pm. Then again in midnight it stopped at 3 places for no reason. Then in the morning it took a halt for breakfast. Then instead of reaching Ahemdabad at 8 am we reached at 11 pm. Then they took the bus to the bus depo asked us to wait for half an hour so that another small bus will...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mandar Nimgaonkar
from Pune, Maharashtra
Jul 3, 2014
Resolved
Report
Copy
Resolved

cheating & shamefull service from Neeta Rajendra Travels - Swargate Pune -

Address: Pune, Maharashtra

Today I have done booking for Pune to Kolhapur - Bus No MH-04 G - 4334 through Neeta, Rajendra Travels, Swargate while accepting the booking concern person has confirmed that departure time is 11.10 from Pune. On 11.15 I have done enquiry what's the exact time for departure time, counter person said "Ardha Tas Tari Zala ka Booking karun", I replied why are you mentioned time on Ticket, then he said " kalji karu naka, pick up van (innova)...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
ManojBhaduri
Jul 2, 2014
Resolved
Report
Copy
Resolved

Luggage Lost

I was travelling from Udaipur to Vadodara on June 26th by Neeta Volvo Bus (MH 04 FK 2600, SEAT # A, . I gave one Samsonite Bag to the Conductor (Mr. Ratan Lal) for keeping it into the Luggage Compartment. The Bus had started from Udaipur at about 5:40 PM. After travelling approximately 30 KM, one passenger, sitting on the left side of the bus noticed that the luggage compartment is not locked properly and reported it to the Conductor. The...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhatsingh873
from Chennai, Tamil Nadu
Jun 14, 2014
Resolved
Report
Copy
Resolved

didn't get ticket even after paying money

Address: Pune, Maharashtra

Today on 14/06/2014 i catched a neeta volvo bus no. 9696 for going to pune to mumbai at 10 AM. At wakad bus stop of neeta head office one of the agent his name is sikander he has taken 900 rs. from me and gave 7 and 8 number seat.but he dint give me ticket which i have to submit to my company for re-imburesement.so kindly provide me soft copy of my ticket so that i can re-imburse my bill in my office.

Thanking you,
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mishti srey
from Pune, Maharashtra
Jun 13, 2014
Resolved
Report
Copy
Resolved

Taking fare of Neeta volvo but asking to board another volvo

Address: Pune, Maharashtra

I went to Mumbai from Pune on 30th May 2014. The agent took the fare for neeta volvo but asked me to sit at sms travels volvo which is taking Rs200 from Pune to Mumbai. But I paid Rs350 to the agent. I met one more girl she also had faced the same issue....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeep Patro
from Vasai-Virar, Maharashtra
Jun 7, 2014
Resolved
Report
Copy
Resolved

Driver misbehaved and took full price for not showing the physical ticket booked earlier

Address: Mumbai City, Maharashtra

Ticket Booked on 2nd June 2014 for Mumbai to Mahabaleshwar return at Borivelli office for 3rd June and back on 7th June at 1:00 PM. While Booking the ticket at Borivelli office the agent mentioned SMS is fine, so I didn't bother to take the booking slip. While going to Mahabaleshwar it was all good. However while coming from Mahabaleshwar ( MH-04-G-4849 PH-[protected] on 7th June, 2014 at 1:00 PM), the driver asked us the physical ticket...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek_Viv
from Pune, Maharashtra
May 25, 2014
Resolved
Report
Copy
Resolved

False information & rude management

Address: Pune, Maharashtra

While booking the 7 pm bus from Pune to Hyderabad, I was told that it will reach the destination at 6 am (the main reason why I booked ticket). After boarding the bus, the driver arrogantly told me that it will reach only at 7 am or 8 am. To add to this, to fill more passengers in the bus, the driver and conductor kept halting an unnecessary points by giving tickets on the spot for SHORT distances. Not only do they paint a false picture...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha1988
from Hyderabad, Telangana
May 13, 2014
Resolved
Report
Copy
Resolved

Worst service

Address: Mumbai City, Maharashtra

Hi, I booked five tickets on Neeta Travels website from Mumbai to Hyderabad on 4th May (Journey date 4th May). Firstly the prices of the seats kept fluctuating every single minute making it next to impossible for us to book the tickets. However, finally when I ended up confirming the reservation, I like any other consumer expected the bus to be of Neeta. To my disappointment, the bus was of Omer Travels (appeared to be non-functioning...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
subhajit19
from Mumbai, Maharashtra
May 12, 2014
Resolved
Report
Copy
Resolved

Bus Breaks Down 2 times, destination not reached

Address: Pune, Maharashtra

Passenger Name: Mr Subhajit
Seat: D3
Ticket ID: N5GW1P
Ticket PNR: 1754909

the AC wasn't working appropriately, & and the PLUGs for Charging were in a dilapidated condition. Non on the plugs were working in the entire bus.
And when asked why -- the staff says "it doesnt work here in bus, if you have that much of a problem, get into a different bus!! "

1 ->...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arnav Ray
from Pune, Maharashtra
Feb 11, 2014
Report
Copy

fraud done by neeta bus driver Ahmed and his helper Lakhan

Address: Pune, Maharashtra

ahmed(driver) and lakhan of Bus:MH 04 FK 3839 from Hyderabad to mumbai. I asked lakhan when we will reach pune he said its 2-3 hrs and after 3 hrs we were in mumbai.. They both took Rs 300 and told us to wait on other side of road Where another bus will pick us but none came.. I didnt expect this kind of fraud from neeta travels... Many times i hav travelled from neeta but never knew until now they were such a dickhead.. U lost 4 customers...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
koltetanaji
from Mumbai, Maharashtra
Feb 1, 2014
Resolved
Report
Copy
Resolved

On Road Passengers taken by Driver

Address: Mumbai City, Maharashtra

I am Mr.Tanaji Kolte number [protected] was travelling on 25th Jan 2014 from Kolhapur to Mumbai. I had cathed bus at 5.15pm from Kawala naka ticket no 9346 pnr no 14927417. Bus was running from Goa to Mumbai and its Borivali mumbai reaching time told me 12.00am. From Kolhapur to pune Bus driver was kept collecting passengers on road without booking and ticket. It was resulted in late. Bus reached in Pune at 10.35pm After that they keep collecting...
Helpful
Found this helpful?
Write a comment
Report
Copy
ganeshpawankar
from Hyderabad, Telangana
Jan 20, 2014
Resolved
Report
Copy
Resolved

Regarding seat and timing of Neeta vulvo during travelling from Pune to Hyderabad

Address: Hyderabad, Andhra Pradesh

Dear Neeta bus vulvo team, I had book ticket from Pune (Aundh Parihar chowk). During booking he told me it is semisleeper with AC and will reach at Hyderabad moring 730 am next day. I had purchase the ticket. Details of Ticket Name Ganesh Pawankar pnr: 14801407 Date of journey:19.01.2014 time: 9.16 pm pickup: Hinjewadi Phase 2 Bus No. AP02 TA 3960 Seat no.: 18 As per the your and online communication I had observed that seat no....
Helpful
Found this helpful?
1 Comment
Report
Copy
D
divakar235
from Pune, Maharashtra
Nov 5, 2013
Report
Copy

poor service and bad sanitation and also delay in arr snd dep time.

Address: Rajkot, Gujarat

I booked ticket in Mumbai to rajkot bus no. GJ- 14 - v - 5040. The condition is warst and u cheet only telling Volvo, but u provide third class bus condition . I didn't got proper booked seat. I was waiting 2, hours on road due not prior information. Really u r cheeting. I think u r only earning money instead of providing service....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
irshad_sahad
from Mumbai, Maharashtra
Oct 4, 2013
Resolved
Report
Copy
Resolved

Neeta charging for incomplete journey without any shame

Address: Pune, Maharashtra

I am not sure if Neeta Volvo operators really possess some business ethics or like several others just exploiting their customers as if we are money-vending machines. The recent most similar experience I had with Neeta occurred on 20th Sep. I booked a ticket at the kiosk opened at Tech Mahindra premises for a trip from our office gate to Borivali Mumbai. As usual journey started at 6:30 PM with the next stop at Wakad.

The...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kshekhar88
from Mumbai, Maharashtra
Sep 14, 2013
Report
Copy

Unprofessional and bad service

Hi Friends, Most horrifying experience in bus..Neeta topped all... I took 1 tkt for Pune 2 Mumbai...timing was 3.20PM. i was waiting...At 4 pm they told me bus is not coming at AALLLL...will have to cach 5.30PM bus...so i went home and again came back at 5.15PM...1 bus came..(which was supposed to be my bus)..refused to take me in...when i complained they told us to WAIT...i asked for the exact timing of bus then they told us to take...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jjj13
from Hyderabad, Telangana
Sep 5, 2013
Resolved
Report
Copy
Resolved

Bus Cancel but Operator did not inform me. I have booked all hotels at destination place.

Address: Hyderabad, Andhra Pradesh

I booked my bus from Hyderbad to SHirdi with PNR 11415514 for 6th Sept 2013. What type of fuzzy service you are providing ? I just fade up. I did all plan in shirdi . Today I called on given contact number in my ticket (Mr. Nasir - [protected],[protected], he said me that bus is already cancel. Today I come to know regarding this. I have booked all hotel booking in shirdi. Even those people did not informing me that this bus is cancelled....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vdubey13
from Delhi, Delhi
Aug 19, 2013
Resolved
Report
Copy
Resolved

Complaint against the bus service

Address: Pune, Maharashtra

Note my PNR no : 11160722 & 11160724.

My complain is regarding the pathetic Neeta Bus service which we have experienced.
We were travelling from pune nashik & back with the same bus no : MH04 G 9083 , Whose first of all seat no 1 & 2 does not work properly. In a journey of 5-6 hours you can not adjust your seat according to you 7 I got the same seat & same bus both time.
It was really a test of...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
ansh1907
from Delhi, Delhi
Jul 21, 2013
Resolved
Report
Copy
Resolved

Worst service of Volvo

Address: Saharanpur, Uttar Pradesh

The worst Bus volvo service ever seen is Neeta travels between Pune and Mumbai. They are a pure private bus agency for their own moneymaking and not comfort of passengers. I had to board the train at 9.30. We sat in the bus at 3.30. But at 7pm we were in lonavla. The bus stopped for 35 mins dere in their own neeta hotels. and the filing of diesel for 20 Min. I reached Sion in mumbai at 8.50. Then i had to book a private taxi and reached at...
Helpful
Found this helpful?
11 Comments
Report
Copy

Related businesses

Indian Travels Portal
1
(8)
Sariful Manpower Solutions
1.1
(6)
Sai Travel Solutions
1
(3)