Claimed

Nippon Paint India Complaints & Reviews

www.nipponpaint.co.in

2.3

Updated: Feb 12, 2025

Complaints 69

Resolved

29

Unresolved

40

Good! Nippon Paint India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Nippon Paint India step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Nippon Paint India

Having problems with Nippon Paint India?

File a complaint and get it resolved by Nippon Paint India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Products & Services

Nippon Paint India

Recently resolved complaints

View all complaints

Warranty for weatherbond paint - 10 Years

Bad Quality work -Pathetic services- Poor product quality

Work incomplete

Most useful reviews

Poor Performance after painting ( Material Peeling off from Walls)

Bad quality of paints - fading and runsting

Nippon Paint India reviews & complaints(69)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: KADACHANENTHAL,

I decided to paint my home which is located kadachanendal, madurai - 625107. So i purchased nippon paints from a shop at kathakinaru, madurai. Accordingly i made it paint for wall and flooring.

Within a couple of weeks, the floor paint gets peel off. I wonder how it is possible and asked the nippon representative mr.ajith kumar, and he said it is nothing.

But i am not able to convince with him. The wall painting...

Helpful

Found this helpful?

Write a comment

Address: Camden Castle Apartments

Pathetic service. Being following up with your team since 6 months regarding the warranty certificate through Customer Service and emails and no response. Sick and tired of following it up. Customer service is so irritating they don't know the process. Every time they say they have forwarded to the concerned team. What team is that they need 6 months to respond.

Escalated everywhere and there is no response. We have paid Rs....

Helpful

Found this helpful?

Write a comment

Pathetic service. Being following up with your team since 6 months regarding the warranty certificate through Customer Service and emails and no response. Sick and tired of following it up. Customer service is so irritating they don't know the process. Every time they say they have forwarded to the concerned team. What team is that they need 6 months to respond. Just don't cheat people....

Helpful

Found this helpful?

Write a comment

Address: Radiance Iris, Villa D05, #68,2nd cross, Sri Venkateshpura Layout, Sampigehalli, Bengaluru-560064

Hi I got my entire house painted by your company. But it was one of the poorest quality of paint ever seen. I had my earlier house done by Asian paints, it is 11 years still today looks as brand as new. Because they came assessed and advised and did properly in quality with all precautions and covering. I assigned entire house to your team, but it was one of the poorest experience in terms of painting and very bad.
Here also for this...

Helpful

Found this helpful?

Address: Chennai

I have booked a service in nippon paint on july 2nd 2023 with booking advance of 1000rs. The executive person said their will be no additional charges if I am a existing customer in bajaj finance. But after 2 or 3 days he is saying to pay 2 months of emi amt in advance . No information is convey to me by the executive and no follow up in service till now. Once I raise a compliant in customer care he calls me. Later he asked sorry for the...

Helpful

Found this helpful?

Write a comment

Am a paint dealer i have an retail store from 35 years, now the nippon paints (bangalore depo) made bill on our company name which we havent placed the order, which they havent even delivered and which they havent cancelled the bill which they made by mistake of april month 2023. I contacted the tso, gm, manager and even accounted been trying to resolve this but they have failed and now they haven even filled on gst portel . I dont knw how...

Helpful

Found this helpful?

Write a comment

Hi team

I am from chennai, as your nippon paint people posted add in your community app.. opted for it and your people (ameen sales person/Surrender manager) visited my location Perumbakkam Malles aashira.. and saw the house and quoted the money and agreed as they promised that they will clear all the background pencil marks and give the house as new.
as per the given date they missed and came after two days that too...

Helpful

Found this helpful?

Write a comment

We painted our house on September month 2022.within a two day wall have white patches so we complaint with the executive first so he gave another 5 litre paint to wall the paint again. But the issue not solved again within a two days white patches came.so we complain with the Nippon paint portal and quality checker came and examined some walls and told that they will gave only new paint for that particular walls.so we fight with the Executive...

Helpful

Found this helpful?

Write a comment

Address: No.15/1c, West mada Street Ext.,Kaladipet, Thiruvottiyur, Chennai-600019

Hello All - I am writing this email as a frustrated and devastated customer of Nippon paint.
I am currently using NIPPON paints for painting my house after 2 days the paint is one of the worst which i have ever seen. I used costly interior wall paints for decorate my house as per the dealer advise, but after finishing the wall paint the output finishing is worst. I complained to the dealer he brings me some Nippon service person and...

Helpful

Found this helpful?

First issue was regarding the information of warranty was never provided that it reduces the claiming power every year (ex. 100% year 1 and so on respectively).
Second issue was improper work completion I have attached the photo on that information of the places as to be informed when told to the concerned person, the contractor who was appointed from Nippon service Mr. Mahesh was arrogant and spoke ill mannered to my family we raised...

Helpful

Found this helpful?

Write a comment

Address: Bolwar, Puttur - 574201

Hi, I recently requested nippon to paint 2 houses and luckily strated with one house - first floor interior, The painter and paints are arranged by your company representative, however painter named Radhakrishnan- puttur -574201 has done third rated low quality work, the paint started coming out within 2 weeks, too may bubbles, single quote etc, wonder is this aservice you provide, your representatives are chaep and doesnot know their job...

Helpful

Found this helpful?

Write a comment

We have painted our apartment using NIPPON weather bond with 10 years warranty.

The sales person (Shankar) told it will be sliding warranty and for first 5 years all the painting and labour cost will be borne by Nippon and from the 6th year the cost will be 10 % by customer and 90% by Nippon and for 7th year it will be 20% by customer and 80% by Nippon and so on.

But when the actual warranty card came, i was...

Helpful

Found this helpful?

Dear Sir/ Madam,

As we planned for painting during the month of February 2022, we contacted Nippon Paints and an agent named Mr. Sabari was been referred. We explained Mr. Sabari to paint both interior and exterior for our unit. He accepted and responded well about everything initially.

Kindly address the following listed issue
1. Exterior painting was completed by NTPS Team (exterior unit and terrace)...

Helpful

Found this helpful?

I wish to bring to your notice that i recently engaged Nippon Paints chennai team for my home painting. I was offered a premium pricing and was assured that Nippon has got their inhouse team for paintaing under Neocare and they would maintain quality work . I was also promised of free designer wall as part of the package . To my surprise nippon outsourced the work to agency and the agency did a shabby work but inturn bringing unqualified...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Omalur

Hello,

We have purchased almost 200 liters of paints for our housing complex built recently. The dealer and the sales person who visited our site during our construction have promised us a warranty of 7 years for the exterior paints.

We were supposed to go for Asian paints, but due to the regular connection by the sales person and his promise for a warranty we opted to use Nippon paints.

We have...

Helpful

Found this helpful?

Hello All - I am writing this email as a frustrated and devastated customer of Nippon paint.

We wanted to paint our house and had a conversation with Mr Sabari from Nippon paint in the month of March 2022.

He was very active and helped us kindly until the quotation was given and until we paid the advance amount of 10%.

Total quotation given - Rs 85, 866
First 10% paid on March 23rd 2022...

Helpful

Found this helpful?

Write a comment

Hello Team,

This is Sathyaraj from India, Chennai. I have booked a painting for my full home (Interior and exterior). The Work has started on 01-Feb-2022.

1) You team has committed that work will be completed in max of 14 days - But still now it has not been completed (53 days as of now) and still going

2) And they have committed that 4 manpower will be deployed for painting - But only 2 painters...

Helpful

Found this helpful?

Write a comment

I haven't received any invoice from Nippon Paints India and the representative (Sabarinathan) is not replying back to calls / messages. The service is so poor but they talk like they are the top in India. It's very frustrating that even after paying full money at once and giving them contract they don't do the jobs we need to micro manage each & every step....

Helpful

Found this helpful?

Write a comment

Address: KOVUR

I have booked for interior and exterior painting with NIPPON on 16-March-2022 and made a payment of Rs.62000. I was told by the agent ajith kumar and jayakaran that i will be receiving the receipt on the same day evening and its 23-March, i still didn't get my receipt. They earlier promised that they will be starting working from 23-March and now they come up with different date and i totally lost trust in NIPPON. They are not answering my...

Helpful

Found this helpful?

Write a comment

Address: Somalwada Ramnagar Nagpur Narayan kerana Store

Website: Hi

Hi company...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR