[Resolved] NSDL E-Governance Infrastructure — EKYC failed for PAN update

[Resolved] NSDL E-Governance Infrastructure — EKYC failed for PAN update

A anishn63 from Delhi, Delhi May 16, 2024 Jun 4, 2024 This thread was updated on Jun 4, 2024

Getting error: Your e-KYC based request has failed due to length of address present in Aadhaar exceeds the maximum length of address accepted in PAN Application form. Hence, your PAN application cannot be processed using e-KYC mode. However, this application can be processed using scanned documents with e-Sign / physical mode by generating new token. Refund of PAN application fee for the said failed request would be made in next seven working days Was this information helpful? No (0) Yes (0)
Jul 6, 2024 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jun 04, 2024 NSDL e-Governance Infrastructure Customer Care's response Thank you for reaching out to us. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest. #BuildingForBillions
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