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[Resolved]  NSDL E-Governance Infrastructure — Enps- payment gateway failure

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack I'd 11186620
Ack date -31/12/2023
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Apr 20, 2024
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2024
NSDL e-Governance Infrastructure Customer Care's response Thank you for reaching out to us. We’re happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.
- Team Protean
 
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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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