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[Resolved]  NSDL E-Governance Infrastructure — Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN 1102****15

I'm trying to reset password for generating I pin and I'm getting the below error.

"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN."

Looks like the request pending with the nodal officer and the PRAN number is "[protected]".

Hope this get resolved at the earliest.
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Jul 8, 2024
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2024
NSDL e-Governance Infrastructure Customer Care's response We are currently analyzing your concern and will update you on the status via the registered email address in the NPS database. Thank you for reaching out! #BuildingForBillions
 
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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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