Ola Electric — Ola s1xplus

Address: Kushalnagar, Madikeri district, karnataka

Website: ola.in

I bought a new ola s1x plus and got it delivered on last 04th Feb evening. But the scooter was giving error to restart and since it was not working the vehicle was taken to service center on the very next day of delivery that is 05th feb morning. They told they will check and inform and after 3 days that is on 8th of February the technician is telling that the motor of the new vehicle which is driven less than 25km is to be replaced. They told they have ordered the vehicle part and it should come from Bangalore. The new vehicle that is supposed to delivered on 5th Feb is still with the ola service center for which the motor to be replaced. We are spending so much on a scooter and this is the output. Government should take strict actions on such companies for destroying the mental peace and also provide interest amount of the scooter which has been paid and no product for the same has been delivered. And also the company has not provided any proof that the scooter is with them. I have been asking the company officials directly and also raised complaint in ola customer care number but there is no reply. The app of ola is showing as the new scooter as driven almost 1800km and is on the move.