Ola Electric Complaints & Reviews

Ola electric parts are not available and service centers team is saying it will take around 6 months as 13 more scooters are waiting for the same part for last 6 months but no received. The scooter is very risky to drive without replacing part. The ola is not concerned about customer safety. The says not to leave scooter stale for more than few days but scooter remains stale for many months which lapse their warranty period and damages the...

I have purchased OLA S1 AIR on nov, 2023. When this company is selling S1 air model for about 1, 31, 000. I also purchased 5 year warranty because at that time there is no 8 year battery warranty. After 4 months they slapped on a lot of old customers who trusted on this company when it is new, by introducing 8 year battery warranty to only new customers.
Then with a lot of guilt and upset I went to ola electric experience center near...

Have ola care plus subscription and sent my ola for service on 2nd October, however it’s been almost 2 months but my ola hasn’t been delivered to me although it got serviced 2 weeks ago. The app shows misleading status and despite raising tens of complaints have received no positive response/action from Ola. The app keeps showing my ola score has left the Geo fencing area ands I’m not sure if it’s been used by the technicians for...

Hi
I have ola care plan that includes home repair too.
I made complaint on 19 aug and home appointment was scheduled for 31 aug
After 19 august till today 10 nov 2024, complaint is not attended
Old complaints were closed and after it I booked new complaints.
Only 1 time, I got call from gurgaon service centre, but neither any part I received jor anyone came for repair
Till today not a single time,...

Last 2 always show system issue...

Dear Ola Service Team,

I am writing to express my deep frustration and concern regarding the ongoing issues with my Ola scooter, which have remained unresolved for the past six days. Despite repeated requests for roadside assistance and home service, my problem persists without any concrete action being taken.

I initially contacted Ola Support and Roadside Assistance six days ago, requesting that my scooter...

It has been four days since I have registered the complain at Ola electric regarding charging issue when I’m doing charging the error shows unable to charge. That’s what I explain. So after so many follow-ups, they are just calling me but nothing that responding that will send our technician at your home, but nothing happens now what to do, charging is not there. Scooter is not working. What to do. worst service ever....

My Ola scooter has been having problems for 13 days due to which I have complained 10 times about home appointments and once my home appointment has been cancelled from OLA side without solving any problem. Second home appointment has been booked for today (22.5.24) and "OLA SERVICE CENTRE Padmanabhpur Durg Chhattisgarh" has been appointed for service, the complaint ticket number is 03293977 and this has been registered since last 8 days,...

Months ago, I purchased an Ola S1X Plus vehicle. Last month, I was involved in an accident that caused my scooter to break. I sent the scooter to the Ola service center, but to date, there has been no update regarding its status. No one answers phone calls, and when I visited the Ola Experience Centre, they informed me that it would take time. It's been one month since my scooter has been at the service center, and I received the claim estimate...

I have faced 5 breakdowns of Ola Electric between 8th March (delivery date) to 29th April (52 days) almost a breakdown every 10 days.

It has been a source of mental trouble to family.
I have attached details over here

https://docs.google.com/document/d/1V9DHl1dgmom4zqu8z9I34h8Nik8X12wBrGucsLDeFyU....⇄

Bought Electric scooter from OLA on 5th Jan 2023. On 21st Jan 24 the scooter delveloped an issue. I registered a case with OLA company and they till now its not been resolved. I create tickets, escalated it online on their Twitter account too but not helping.

They also asked me to pay 4129 for the care plus plan, which i did by going to thier thane experience centre. Now I am told that the transaction failed and they have...

I have booked Ola S1 air on 18th February 2024 and they charged me for two helmets as it is mandatory for registration.It was delivered on 8th March 2024 and at the time of delivery what I see they given only one helmet, Asked from executive at experience centre then he responded that the 2nd helmet will be given to you soon in a week, as company has helmet stock issue.So, I agreed but it's more than 1.5 months No helmet given as well as...

Ola company is harrassing me from 1 month..
The thing is that the ola drivers are so unprofessional and illiterate, not one but mostly all, what they do is first they accept the ride and then cancel it or moreover after the ride is completed and i pay them the fees they still charge me extra fees for the next ride and that becomes due, i cleared the pending due thrice from last 2 years still the uneducated drivers purposely charge...

Hello, i have purchased ola s1 x+ on 23rd march 2024. Scooter is completely dead on 27th, called multiple times for road side assistance but no one came even after 8 hours. I booked a porter and got it checked, they told that its a known issue - i need to remove and insert the plug to reboot the vehicle which is in trunk. They also told that it’s happening when some two wires touch in front panel and they permanently fixed it by tighing...

To Whom It May Concern,

I am writing to formally lodge a complaint regarding the significant issues I have encountered with the Ola Electric scooter I purchased on 17 December 2023. My experience has been nothing short of a nightmare, marked by persistent defects and safety hazards that have jeopardized my well-being and left me deeply dissatisfied with your product and service.

Within a mere few days of purchase,...

Sir,
I had purchased ola scooty on 20th dec 2023, after 10 days battery not charging. and after many complaint service center not responding.

Oder Id: [protected]-KAD139

Battery is in Manufacturing defect and they did not listing.

Request to replace the battery....

My booking id is- oet-[protected]-zeq365 dt- 24/10/2022. The same was cancelled on 12/12/2023. The company website says that refund is successful but i have not received the same. I have written many mails since the last 3 months to them for refund-- reply received is that -- your query is acknowledged and case number 02093085 has been created for the same. There is no possibility of contact to them by phone, service center here says...

I have purchased ola scooter in oct 2022 under 3 year warranty promising hassle free warranty claims.always faced issues with range and battery defects.battery would drain simultaneously . Recently met with an accident and they delayed my work upto 3 months now they repaired the bike and they want me to pay for a new battery. And are not letting me claim the warranty....

I have placed an order for Ola S1 air. The mobile number associated with the order [protected] is no longer in use. Please change it to [protected]. So I can get calls from the company.

My registered mobile number of account is [protected]
My Order ID OET-[protected]-YFR266...

My wife's CONTACT number is [protected] and alternate no.[protected] and scooter no.GA08AU1366
The scooter has given so much of problem and i have raised this issues continuously., , itys very unexpected and surprise to inform you that today morning when my wife tried to switch ON the scooter, , its didn't start, , had call the showroom person and the CUSTOMER CARE and tried to reboot however it didnt start, , , finally a complaint...

I Mr bharath tilani requesting u that I had given a vehicle for repair issue was some battery issue and u people toe my vehicle to Thane brach after approx 90 days I had received vehicle after receiving the vehicle again within 15 min while trail of vehicle again
Vehicle has broke down I already
Complained on customer care while 90 days vehicle was with u
My Ola care plus has expired so I request u that my Ola care plus...

Hi Team,

I am trying to register a complaint against OLA electric I have bough a bike and also took their insurance. now I have a problem with my bikes suspension I trying to find a solution with the service station however they are saying book a slot through their app I trying from last 1 month but there are no slots available. I am fed up with the service station and their services they never meet expectations....

Spare parts of my bike has been dammaged rare suspansion complaint and request raised near service center but till now no any update and spare parts not available at center nearly 20 days completed...

I brought ola scooter for 1.63 lakh from next day I drops to 1.45 lakh this is really unethical practice and simply cheating the customers individually. I am trying call them and but there no customer care response after several attempts . It really really bad unethical practice from the ola ev....

Dear Sir/Madam-

Requesting your intervention on the matter please.

I booked Ola Scooty on 14th Feb'24 where Ola experience center executive at HSR Bangalore gave me proforma invoice of 1, 30, 000 and chased me to pay immediately. While I felt the intention to rush was helping me, but now I understand since price has changed, which he didn't tell me which I got to know nest day. The price was reduced to 1, 04,...

I bought a new ola s1x plus and got it delivered on last 04th Feb evening. But the scooter was giving error to restart and since it was not working the vehicle was taken to service center on the very next day of delivery that is 05th feb morning. They told they will check and inform and after 3 days that is on 8th of February the technician is telling that the motor of the new vehicle which is driven less than 25km is to be replaced. They...

After updating Ola S1 pro to Move OS4, tamper detection was triggered and scooter is not responding to anything now. It's completely dead....

I have been complaining for 13 days that Ola Service" is not even giving any reply....

My OLA S1 Pro Gen 2 is not working anymore after 2 months of exact delivery date.

Booked & Purchased on 15th August 2023 (Full Payment with insurance)

Received Late Delivery of my OLA On 24th October 2023

Till date neither received my subsidy amount also

Just 574 KM and the battery is dead 24th December 2023 submitted to OLA Service Centre Jashodanagar Ahmedabad City Gujarat today...

Seeing many issues with ola electric. But not getting serive slot....