Ola Electric — Worst service experience

Address: Bangalore

Months ago, I purchased an Ola S1X Plus vehicle. Last month, I was involved in an accident that caused my scooter to break. I sent the scooter to the Ola service center, but to date, there has been no update regarding its status. No one answers phone calls, and when I visited the Ola Experience Centre, they informed me that it would take time. It's been one month since my scooter has been at the service center, and I received the claim estimate last week, after the scooter was there for 20 days. Additionally, as I checked the Ola Electric app, my scooter is being used. Despite trying to reach out to the customer service helpline, no one answers the call.
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    Bangalore
    India
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