[Resolved] Ola Money — amount debited from bank but not added in ola money

[Resolved] Ola Money — amount debited from bank but not added in ola money

R Rajasa Nistane from Igatpuri, Maharashtra Dec 12, 2017

I attempted transferring money from my card to ola money. Amount has been debited from my card but not transferred to ola money. In images you can see the amount being deducted 2 times while the recharge was done a single time. I am waiting for my refund here and i can't even contact them as they don't seem to have customer care helpline. This is really helplessly sad. +2 photos Was this information helpful? No (0) Yes (0)
Jan 13, 2018 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Dec 13, 2017 Ola Money Customer Care's response Hello Rajasa, Greetings for the day! We regret the inconvenience caused to you. We would like to inform you that, we are unable to trace any transaction details with this email ID - [protected]@gmail.com. We request you to share us the registered mail ID, which is used for this transaction, we can be able to resolve the same at earliest. Awaiting your response to assist you on the same. Regards, Team Ola Money
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