[Resolved]  Ola Money — Amount debited from my OLA Money postpaid

I paid cash and Online to the driver via Phonepe & Googlepay for the ride but the same was deducted from Ola postpaid as well. Even after providing the transaction details and screenshot, Ola is not yet to reset my postpaid balance. This way they are openly making it very easy for few dishonest drivers to cheat on the customers. Very poor support from the support team.
Also sharing screenshot of the transactions made.

1. CRN-[protected] : on 23 Jul 2022 : Rs. 140/- : Paid by cash to driver. Not used Olamoney.

2. CRN-[protected]: On 23 Jul 2022: Rs. 184/- : Paid through Googlepay to driver. Not used Olamoney. Screenshot attached.

3. CRN-[protected]: On 16 Jul 2022: Rs. 642/- : Paid through Phonepe to driver. Not used Olamoney whereas you debited 693/- from my OLA Money postpaid.

Request reconcile your records and refund the money back to my Ola Money postpaid.

In this regard, plz refer my E-mails to "[protected]@olamoney.com".

Hence, request settle the case at the earliest.