[Resolved] Ola Money — amount not refunded for cancelled order

K Gopalakrishna Bhat

from Bengaluru, Karnataka

Feb 4, 2020

Address: NO 9,GOKULAM, 2ND FLOOR, 9TH CROSS,4TH M, 560043

Website: www.ola

1mg had refunded some money to my ola postpaid due to an order cancelled by them on 16.1.2020. The said amount is not yet refunded or adjusted to my ola postpaid ac even after 20 days. I had sent them many mails regarding this issue. But still the position is the same. Their app still shows the status as pending refund. They have repeatedly contacted me and told that the matter is resolved. They have closed the tickets raised by me without any resolutions

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Mar 9, 2020

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

Ola Money Customer Care's response Hi Gopalakrishna, kindly note that we have tried calling you multiple times to the registered number but could not connect to you, please provide us the alternate number or convenient time so that we can reach you.

Nov 27, 2020

Updated by K Gopalakrishna Bhat This is resolved long back .