Ola Money — App shows pending payment even though payment done directly to driver through Gpay

Ola Money — App shows pending payment even though payment done directly to driver through Gpay

Z Zishanbaig from Mumbai, Maharashtra Oct 28, 2021

Yesterday I paid driver through Gpay after thr ride was completed but today morning when I logged in to app it shows that payment is still pending 340(while I had paid him extra with a total of 400 rs), I am having screenshots, and Booking number is Mini . CRN [protected]. Please resolve this issue because I'm unable to take more rides. And I'm attaching the screen shots along with this complaint Was this information helpful? No (0) Yes (0)
Ola Money customer support has been notified about the posted complaint.
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Ola Money Customer Care

from Bengaluru, Karnataka

Nov 3, 2021

Verified Support

Hi Zishan, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.