[Resolved] Ola Money — Cancel the transaction and give the money back

saranga laskar

from Margherita, Arunachal Pradesh

Jul 7, 2017

Address: Kamrup Metropolitan, Assam, 040014426117

One fraud took the all information of my atm card and make an transaction through payu please give my money back I'm requesting you please he had asked me about atm 16 digit no bymistake i have gave him the information please help me sir to get my money back I'm a poor girl only 6900 rupees was on my account and he had took all the money please help me its a humble request to you sir

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Aug 8, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Ola Money Customer Care's response Ola Saranga

We request you to please share the first 6 digits and last 4 digits of the card number to [protected]@olacabs.com.

We also request you to please register a complaint with the nearest police station or bank and request them to please forward a copy of the complaint to [protected]@olacabs.com

You can also call us on 3355 3355, so that our executives can assist you further.

Regards
Team Ola Money

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Comments

santu sanyal

from Kolkata, West Bengal

Jul 10, 2017

A fraudulent deduction of INR 9999 had been made from my father savings account towards fraud purchase on POS PAYUST[protected] AT OLA MONEY -ZIP CASH TXN#[protected].
KINDLY CANCEL THE TRANSACTION so that my father can get his money back .It seems to be happened at Howrah westbengal.Kindly help to resolve the issue. Need help.