[Resolved]  Ola Money — Cashback not credit after applied coupon successfully also no response from ola money after 15 days

I made a payment of Rs. 2000/- through Supr Daily App on 13/08/2021.
For that, I have to receive cashback into my OlaMoney active postapid+ account within 3 working days after applied the (OLA250) coupon successfully. but till now I haven't received any cashback.
So that I contact Supr Daily Support & they told me your (OLA250) coupon has been successfully applied, cashback credits within 3 working days to your OlaMoney active postapid+. so kindly talk to Ola money support for this issue.
till now I m not been able to communicate through the phone number which the company provides on the website, there is no form of communication through phone number.
I have been keeping trying to contact you on phone number past 15 days.
also, they even cannot resolve my problem with my mail.
I have sent the mail to all officers ( [protected]@zipcash.in, [protected]@zipcash.in, [protected]@olamoney.com, [protected]@olamoney.com,
grievance.[protected]@zipcash.in grievance, [protected]@zipcash, zip cash care, ola money support )
I have shared some screenshots of the mail.
+9 photos
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Oct 17, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2021
Ola Money Customer Care's response
Hi Piyush, we apologize for the inconvenience caused., kindly write to us at [protected]@olamoney.com your email id or phone number registered with OlaMoney so that we can assist you further.
 
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