[Resolved] Ola Money — Charged by Ola postpaid incorrectly

R K world

May 23, 2022

Address: Prahlad Bhavan, 3rd lane, Canal road, Gokulpeth

I have paid by Cash to Driver, yet Ola Money has charged me on Ola Money Postpaid and asking to pay it. I have not activated Ola money, yet they show me a charge on the Postpaid wallet and harrassing me to pay the money. Total injustice with the customer and playing with the Customer's trust.
I want the charge to be cancelled by Ola Money.
Ride details - CRN [protected]
DRIVER - Vikas M Atram
Cash taken by driver - 130/-

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Jul 23, 2022

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

May 24, 2022

Updated by R K world Updating the image of the ride details. Immediate action will be appreciated.

Verified Support

Jun 17, 2022

Ola Money Customer Care's response Hi, we apologize for the inconvenience caused with regard to the payment for the cab rides. We request you to write to us at [protected]@olamoney.com so that we can address the issue and assist you further accordingly.